Group Sales Contact Information
What is the minimum/maximum number of tickets available to purchase for the Kids Birthday Bash Ticket Package?
A minimum of 10 tickets is required to purchase a Kids Birthday Bash Ticket Package for $755*.
Additional package tickets may be purchased (based on availability) for $70* each.
Each additional package ticket purchased will include the following: one (1) game ticket in the Field Level Baseline*, one (1) $15 concession coupon ($18 value) and one (1) Phillies foam finger. Additional game tickets and foam fingers must be purchased as part of the package and are not sold separately.
*Please note - Tickets will be located in the Pavilion Deck (306-310) for Sunday games. Package price and additional ticket(s) price not available for some games, including but not limited to: 5/16, 7/18, 8/1 and most Saturday and Sunday games, except 4/19 & 4/20.
If you are interested in purchasing, please inquire with Bobby Ellis at 215-463-1000 ext. 5108 or bellis@phillies.com
What is the age range for the Kids Birthday Bash Ticket Package?
The Kids Birthday Bash Ticket Package is for children 14 and under.
Can I upgrade the seating location or concession coupons?
We are unable to upgrade the seating location and concession coupons included as part of the Kid¡¯s Birthday Bash Ticket Package. However, additional concession coupons may be purchased separately for $10 each ($12 value), $15 each ($18 value), or $30 each ($36 value).
Is the Kids Birthday Bash Ticket Package available for any game during the season?
The Phillies Kids Birthday Bash Ticket Package is available for most 2025 regular season games (subject to availability). Please note that packages are not available for Opening Day and within 30 days of the game date.
How do I order a Kids Birthday Bash Ticket Package?
Fans interested in purchasing the package should contact Bobby Ellis in the Phillies Group Sales Office at 215-463-1000 ext. (5108) or bellis@phillies.com.
When is final payment due?
For all Kids Birthday Bash Ticket Packages, we ask for full payment at the time of reservation.
When will I receive my game tickets, food vouchers, foam fingers and cap for the child celebrating a birthday?
All game tickets and concession coupons will be available via mobile delivery in the MLB Ballpark app once the order is paid in full, but delivery may be delayed. Foam fingers and the birthday cap can be picked up from the Birthday Check-in Kiosk, located behind section 122 (next to the Inside Advance ticket windows), prior to the 2nd inning of the game. Please also confirm the spelling of the birthday child's name at the check-in kiosk.
When do gates open at Citizens Bank Park?
For 2025 home games, select gates will open two hours prior to first pitch on Monday-Friday games, and two and a half hours prior to first pitch on Saturday-Sunday games. See the A-Z Guide for full details.
When will the birthday child name be displayed?
Birthday names will appear on the scoreboard at the end of the 4th inning alphabetical by the first name.
When will my group name be displayed?
All Groups are welcomed on the large PhanaVision screen during pre-game and on the side auxiliary message boards at the top of the 5th inning. The Phillies must have your message at least 72 hours before your game date. Otherwise, your message may not be displayed. Messages must be family-friendly in nature. The Phillies may elect to not display a message at its sole discretion.
Where is the best place to park my car, RV, or bus?
All parking for Phillies games at Citizens Bank Park are cashless. Methods of payment include credit/debit cards and mobile payment (Apple Pay and Google Pay).
Car parking is available around the sports complex area in Lots A-O and T-X at $25. Bus/large vehicle parking is designated in Lots M and N, with limited Bus Parking in Lot Q and the cost is $50 per vehicle. Pre-paid car and bus parking (and preferred parking for Suites/Club Decks) is available for sale in advance by calling The Phillies Sales Office at 215-463-1000. Parking Map
Is the Phanatic able to come visit my Group?
You may submit a request for a Phanatic visit however, a Phanatic appearance is not guaranteed.
Where can I find additional information to help make my trip to Citizens Bank Park as seamless as possible?
For additional information to help enhance your Citizens Bank Park game day experience, please visit the Know Before You Go page.