Frequently Asked Questions

Who am I working for?

Atrium will be the employer of record for the All-Star Experience Team hired for events during MLB All-Star Week.

How many All-Star Experience Team members will be hired?

Approximately 350 All-Star Experience Team members will be hired to work in various roles during MLB All-Star Week. We will require individuals to sign up for 4 shifts each throughout the four-day event.

What types of opportunities are there?

All-Star Experience Team opportunities will involve Capital One All-Star Village roles which include guest services, legends areas, and Capital One All-Star Village interactives. Additional roles outside of Capital One All-Star Village may include gift bag distribution, MLB Draft greeting, and other ancillary event support.

What is the All-Star Experience Team application process?

After applying for a position through the Experience Team Application, you will be invited by email to create a profile in our Experience Team Application and to attend a virtual information session in June. You then will be notified of your acceptance and sent a link to sign up for the specific opportunities. This information then will be processed and you will receive your confirmed schedule and orientation information. All All-Star Experience Teams must pass a background check to the satisfaction of Major League Baseball. Atrium, the employer of record will require additional paperwork to process payroll documentation.

Can I work for both Capital One All-Star Village and other MLB events?

We appreciate your excitement, and if your schedule permits you will be able to select other opportunities throughout MLB All-Star Week.

Are there any requirements to work as an Experience Team member?

Yes. All Experience Team members must be 18 years of age as of the date of their online registration, must sign a release of liability, waiver of class or collective action claims, agreement to arbitrate claims and eligibility form and must pass a background check to the satisfaction of Major League Baseball. A valid driver¡¯s license or state identification may be used as proof of age. All-Star Experience Team opportunities will be provided on an equal basis without regard to age, sex, race, religion, sexual orientation, gender expression or disability.

When will I know if I have been selected to be part of the All-Star Experience Team?

All selected All-Star Experience Team members will be notified of their acceptance following the virtual information session and sent a link to sign up for the specific dates and times you would like to work.

What type of information is provided to an All-Star Experience Team member?

All selected All-Star Experience Team members will be given information during at least one virtual information session pertaining to Capital One All-Star Village in which they are participating. All information sessions will take place virtually in June. If you are selected, additional information will be sent to you regarding next steps. If you cannot attend the virtual sessions, please contact the Experience Team coordinators.

What if an Experience Team member cannot attend his/her selected opportunity?

If, after you attend the information session, you cannot attend your selected opportunity or if you decide you do not want to be part of the All-Star Experience Team, you will need to let us know. We will try to offer you another opportunity that fits your schedule or we will select an alternative All-Star Experience Team member.

Can you be a member of the All-Star Experience Team if you do not live in Atlanta?

Yes. While the intent of the All-Star Experience Team is to build local excitement and involvement for the All-Star Week experience, we also want baseball fans from all over to have the chance to be part of the team. We welcome both local residents as well as individuals from out of town to complete the talent pool.

Are there any All-Star Experience Team opportunities at ballpark events?

The All-Star Experience Team will not be needed for the Home Run Derby or All-Star Game. The Atlanta Braves already have a staff in place that manage games and events.

What should I wear during my scheduled time as an All-Star Experience Team?

All-Star Experience Team members will be provided with a shirt, cap, and cinch drawstring backpack. During your shifts, individuals can wear sneakers and golf shorts or pants.

Is there a minimum number of days that I need to sign up to be part of the All-Star Experience Team?

Individuals are required to work a total of four shifts, they can be a combination of morning and afternoon shifts. Hours are determined by your availability for specific days.

Will I receive any compensation as an All-Star Experience Team member?

Yes. All-Star Experience Team members will be paid for their time working at MLB All-Star Week events you have been assigned. The payroll will be administered by Atrium who is the employee of record.

Will the All-Star Experience Team have an area to store personal belongings?

There will not be a secure location to store belongings. The All-Star Experience Team will be provided a cinch drawstring backpack where they should keep all of their personal belongings.