Utilize your ticket flexibility benefits to get the most out of your ticket membership. Exchange, return*, or donate* tickets that you don¡¯t plan to use, to customize your membership to meet your needs.
*Available for Full Season Ticket Members only
Ticket Members have the flexibility to exchange tickets from one game to another during the regular season, subject to certain parameters.
Ticket Exchange is unlimited to all Giants Ticket Members.
Log in using the MLB.com account and password that is associated with your membership.
From the ¡°My Upcoming Events¡± list, select the game that you want to exchange out of.
Select the tickets you want to exchange and click ¡°Exchange Tickets¡± at the bottom of the page.
From the list of available games, select the game you want to exchange into.
Click a section on the map to see available seats.
You will see either an included or upgrade total.
"Included total" means there is no balance due. If the new tickets are a lower price, you will see the difference reflected in the cart at checkout. This amount will be applied to your account as credit for use during the 2025 season.
:Upgrade total" is the amount you owe. If you have credit on your account from a previous exchange, you will be able to apply it towards your upgrade.
Select the same quantity of seats as you exchanged and click ¡°Continue to Checkout¡± at the bottom of the page.
Enter your billing information and click ¡°Exchange¡± or ¡°Buy Tickets¡±. If the balance is zero, you will not be charged anything, but billing information is still needed to finalize the transaction.
Full Season Ticket Members may exchange their tickets into alternative ticket products. Please contact your Account Executive to administer the exchange. Not available to partial season or flexible membership ticket members.
Full Season Ticket Members have the ability to return unneeded tickets for up to eight (8) games, and receive account credit equal to the value of the tickets returned. Account credit can be used for future ticket purchases, other ticket products, or as payment toward the 2026 Season Ticket renewal.
Ticket return is exclusively available to Full Season Ticket Members.
Tickets Return is available until 24 hours before game time.
Full Season Ticket Members have the option to donate their tickets, providing others in the community with the opportunity to attend Giants games. The Giants have also partnered with Operation: Care and Comfort and Vet Tix to bring current military members and veterans to Giants games all season long.
