Braves Care Brick Program FAQ

What will my brick look like?
Create your personal message on a virtual legacy brick. Simply select the size you want and type in the boxes provided to instantly see how your brick will look engraved. In addition, other inscription examples are provided to nudge your creativity.

Can I put a personal image, graphic or symbol on my brick?
No, only numbers, letters and/or punctuation marks found on a standard keyboard are permitted. Inscriptions that include websites, phone numbers, and/or manifestos are not permitted. Discriminatory, political, offensive, or inappropriate messages as determined by the Atlanta Braves Foundation will be declined. References to other MLB teams or players will not be accepted. Should any message be deemed unsuitable, you will be contacted and allowed to submit an alternate inscription.

Can I have lower case letters on my brick?
Yes, for last name emphasis only (i.e., McDONALD, DeLONGH, etc.). Inscriptions are defaulted to be engraved in all UPPER CASE letters for uniformity and overall aesthetics so you must call 1-877-ABF-BRIX (877-223-2749) to request the change with a customer service representative.

Does my message automatically get centered on my brick?
Yes, messages for all brick sizes will be centered.

How many characters fit on each line of a brick?
Each line of text can be engraved with up to fifteen (16) characters per line. Blank spaces and punctuation marks count as a character.

How many lines of text can I have on a brick?

• 4" x 8" brick option - (1-3) one to three lines of text
• 4" x 8" logo brick option - Logo plus (1-2) one to two lines of text
• 8" x 8" brick option - (1-6) one to six lines of text
• 8" x 8" logo brick option - Logo plus (1-4) one to four lines of text

Can I change my inscription if I change my mind? Is there a fee?
Changes may be made to your order within 1 business day of receipt of your order confirmation, after which your order may be scheduled for production and changes may not be possible. Please call 1-877-ABF-BRIX (877-223-2749) to speak with a customer service specialist about changing your inscription.

Why can't I place an International Order online?
Complimentary keepsake replicas include free shipping within the 48 Contiguous United States, however outside of the contiguous states, additional freight and information must be collected. Individuals living outside the US may call 1-877-ABF-BRIX (877-223-2749) Monday through Friday 9 a.m. - 6 p.m. Central Standard Time and a customer service representative will be happy to assist you.

When does my credit card get charged?
Online orders and phone orders are charged immediately, whereas faxed or mailed in orders are processed within 5-7 business days of receiving your order.

When can I expect confirmation of my order?
A payment receipt will be generated the same day for web or phone orders and 5-7 business days for mailed or faxed in orders. Upon payment authorization, orders will be processed and all inscriptions will be submitted to the Atlanta Braves Foundation for their approval. Once your inscription has been approved, you will receive a detailed email order confirmation generally within 2-3 weeks for final review. This is your last chance to verify that your order and inscription are correct before going into production. This step is VITAL that you to double check everything for accuracy. Once bricks are in production, changes are not possible without incurring redo fees.

Always check your spam or junk folder if this is your first time ordering with us. At any time, you can call 1-877-ABF-BRIX (877-223-2749) or email [email protected] to inquire about the status of your order.

Is there a discount for special groups?
Not at this time, however the Atlanta Braves and the Atlanta Braves Foundation reserve the right to offer special promotions throughout the course of the program to special groups and/or for special events at their discretion.

Is there sales tax?
Yes, a Cobb County sales tax of 6% applies to all purchases.

Is my purchase tax deductible?
A portion of your purchase is tax deductible to the extent allowed by law through the Atlanta Braves Foundation - EIN#: 58-2071299. A detailed email order confirmation will be emailed as your receipt once your order has been approved by the Atlanta Braves Foundation.

Can I pay by check? Where do I mail my check to?
Yes, please make checks payable to: Atlanta Braves Foundation

Mail to: Atlanta Braves Legacy Bricks
Fulfillment Center
P.O. Box 9267
Boise, ID 83707

Where will the proceeds from the bricks go?
Proceeds support the Atlanta Braves Foundation. Since 1994, ABF has contributed more than $7 million in financial assistance to the youth serving organizations throughout the Atlanta-metro community through the generous support of Braves players, staff, sponsors and our loyal fans!

How many bricks are available?
A limited number of engraved bricks are available for installation at Truist Park and will be sold on a first-come, first-served basis.

Can I choose where my brick is placed?
All bricks will be installed at the discretion of the Atlanta Braves Foundation within Truist Park.

How will I know where my brick is?
Once the bricks have been installed, a locator map will be provided to help you find your personalized brick within the Braves Legacy Walk.

Where are the bricks installed?
The bricks will be located on the northern side of Truist Park, between the 1st Base Gate and the 3rd Base Gate, behind homeplate.

What happened with the Turner Field bricks?
All Turner Field legacy bricks were reproduced and have been installed at Truist Park. Locator maps were mailed to all brick purchasers.

What is the replica made of?
Replicas are made of the same material and engraved identical to your installed legacy brick and feature a commemorative plaque secured to the top symbolizing your place in Braves country. Colors may vary slightly between batch runs.

Can a Replica be shipped to a different address?
Yes, with the exception of P.O. boxes or APO's.

How long does it take to get my replica?
Replica bricks are expected to be engraved and shipped within 10-12 weeks from the time your order is placed and your inscription is approved by the Atlanta Braves Foundation.

Can I pay to have my replica expedited?
Yes, please call 1-877-ABF-BRIX (877-223-2749) to speak with a customer service representative and to get a shipping quote.

Where is my keepsake replica brick?
If you placed your order more than 12 weeks ago and have not received an email shipment tracking notification, please call 1-877-ABF-BRIX (877-223-2749) or send an email to [email protected].

Can I order additional replicas and/or display cases after I have placed my order?
Yes, please call 1-877-ABF-BRIX (877-223-2749) to place your order over the phone with a customer service representative. Post purchase replicas and display cases cannot be purchased online as they are tied to the original brick purchase.