Brewers Ticket Policies by Category
Season Ticket Members (20, 40 & 81-game plans), Mini Plans & Build-Your-Own Packs (6, 12 & 24-game plans) Group Ticket Holders and Single Game Ticket Holders
For any games to be played as scheduled account holders are subject to the applicable Ticket Exchange Policies:
- For Season Ticket Members (20, 40 & 81-game plans), the policies are found at
- For Mini Plans & Build-Your-Own Packs (6, 12 & 24-game plans), the policies are found at brewers.com/TicketFinder.
- For all others there is no eligibility for refunds or exchanges, but if the account holder calls Customer Service before parking lots open on the scheduled game date, limited exchange options may be provided in the BrewersĄŻ sole discretion.
For any postponed games, account holders may choose to either retain the ticket rights for the rescheduled date or, alternatively, receive an account credit or a refund equal to the paid value of the relevant tickets and parking by notifying the Brewers of such election by the earlier of (a) the day before the rescheduled date or (b) 30 days after the postponement announcement. For any cancelled games that are not replaced or rescheduled, account holders will receive an account credit or a refund equal to the paid value of the relevant tickets and parking. Account credits can be applied to invoices for previously purchased ticket memberships or used towards single game ticket and parking purchases through the immediately following season. Account holders will receive an email within 48 hours of any postponement or cancellation announcement with further instructions to confirm the selected action.
Leased Suiteholders
For Leased Suiteholders with multi-game suite agreements, all refunds and exchanges will be handled in accordance with their suite agreement. Please contact your account rep for questions.
Suite Rental Purchases
For any games to be played as scheduled there are no refunds or exchanges for Single Game Suite Rentals, but if the account holder calls Customer Service at least 24 hours before the scheduled game time, limited exchange options may be provided in the BrewersĄŻ sole discretion.
For any postponed games, account holders may choose to either retain the suite rights for the rescheduled date or, alternatively, receive an account credit or refund equal to the paid value of the relevant tickets and parking by notifying the Brewers of such election by the earlier of (a) the day before the rescheduled date or (b) 30 days after the postponement announcement. For any cancelled games that are not replaced or rescheduled (or if a game is played but the Brewers no suite access is available), account holders will receive an account credit or a refund equal to the paid value of the relevant tickets and parking. Account credits can be applied to suite rental purchases through the immediately following season. Suite Rental purchasers will receive an email within 48 hours of any postponement or cancellation announcement affecting their game with further instructions to confirm the selected action.
Ticket Vouchers (including but not limited to Fan Appreciation, Thank You Cards, Kids Crew & Kwik Trip)
For any games to be played as scheduled Ticket Vouchers are not eligible for refunds or exchanges, but if the Ticket Voucher Holder calls Customer Service before parking lots open on the scheduled game date, limited exchange options may be provided in the BrewersĄŻ sole discretion.
For any postponed games, Ticket Voucher Holders may choose to either retain the ticket voucher rights for the rescheduled date or, alternatively, receive the opportunity to receive a ticket to an eligible future home game in the current or immediately-following season, in lieu of the use of the ticket vouchers for the original game by notifying the Brewers of such election by the earlier of (a) the day before the rescheduled date or (b) 30 days after the postponement announcement. For any cancelled games that are not replaced or rescheduled, Ticket Voucher Holders will be able to exchange their game ticket for a designated future home game in the current or immediately following season.
Brewers Buddies Ticket Holders
There are no refunds or exchanges on tickets obtained through the Brewers Buddies program.
Secondary Market Ticket Purchases
For tickets purchased via a reseller, please refer to the "help" section of the site from which you purchased your tickets for details. The Brewers are not responsible for, and will not provide any refunds, credits or exchanges for any ticket purchased via any sales outlet other than the Milwaukee Brewers.
Concerts & Other Special Events
For tickets purchased to any concerts or special events, please refer to the individual concert/event pages for specific information on that eventĄŻs ticket exchange and refund policies.
Spring Training
For Spring Training games at American Family Fields of Phoenix, please refer to the Spring Training ticket policies.