Group Events FAQ

• All special prices and giveaways are only available using the Group Events website or going through each specific Group Event website. Group Event giveaways and game dates are subject to change.
• Group Event giveaway items can be picked up with a Group Event ticket associated with that specific Group Event on the day of the game and are only available while supplies last.
• If a person is attempting to redeem more than one giveaway item, he or she must present an equal number of valid Group Event game tickets.
• All Group Event tickets are mobile only.

I already purchased a regular game ticket to the same game as a Group Event. Can I still receive the Group Event giveaway item?
The only way to receive a Group Event giveaway item is to purchase a specific Group Event ticket. Tickets can be purchased using the Group Events website or going through each specific Group Event website.

I already purchased a ticket to the same game as a Group Event. Can I exchange them for a Group Event ticket?
Regular game tickets cannot be exchanged for a Group Event ticket. You can exchange your current tickets for a different regular season game at the box office (at least 24 hours prior to your game), and then purchase a Group Event ticket for that specific event online.

How do I know that I have purchased the correct ticket?
Group Event tickets are only available through the specific online website for that event. If you purchase through that specific website, then you have purchased the correct ticket. In addition, each special Group Event that has a giveaway item involved will have the event name listed on the bottom of the ticket. If you have any questions, please call the Mariners Representative listed on the website referencing the event.

How will I receive my Group Event giveaway item?
Group Event giveaway items must be collected on the day of the game and are only available while supplies last or through the end of the 4th inning. The pick-up location for your specific event will be listed on the Group Event website.

Am I guaranteed to receive the Group Event giveaway item?
A fan that purchases a Group Event ticket will be guaranteed the giveaway item unless the Group Event specifies that the giveaway item may be limited. Giveaway items are only available at the ballpark on the day of the game while supplies last or through the end of the 4th inning.

I am a Season Ticket Holder. Do my season tickets include the giveaway items?
The Promotional Item Sets available to season ticket holders for purchase do not include Group Event giveaways. As noted above, you must have the specific Group Event ticket to receive the giveaway item.

I purchased a Group Event ticket that is part of a fundraiser. What are my options for exchanging my ticket for another game?
Fundraising tickets are not subject to any exchanges or refunds.

Group ticket purchases are special offers that include discount pricing and certain other benefits. Group Tickets are not eligible for resale. If the Mariners determine, in their sole discretion, that any buyer purchases Group Tickets with the intent to resell those tickets, the Group ticket purchase may be cancelled and refunded to the buyer. Please contact your Mariners Account Representative for more information.