T-Mobile Park Information Guide

Thank you for joining us at the ballpark. The Mariners have created this Guest Guide to assist in making your experience at T-Mobile Park the best it can possibly be. For information, regarding topics not included, please ask any of our T-Mobile Park Team Members or stop by one of our Guest Service Centers (SEC 128, 329, or The 'Pen).

ACCESSIBILITY FOR GUESTS WITH DISABILITIES

T-Mobile Park was designed to meet all structural and service requirements of the Americans with Disabilities Act. The Seattle Mariners take pride in continually improving stadium accessibility. It is our goal to make sure all Guests can enjoy Mariners baseball in a safe and comfortable environment. Guests with disabilities may make requests for reasonable modifications of policies, practices or procedures or for auxiliary aids and services, which will be considered on a case-by-case basis. For information on ADA services, visit Mariners.com/ADA. The Mariners ADA Team can be reached at [email protected] or (206) 346-4224 during business hours.

AISLE POLICY

As a courtesy to our seated Guests, the Mariners prefer that Guests refrain from walking in select aisles while the game is in-play.

ALCOHOL POLICIES

Guests who consume alcohol are expected to do so in a responsible manner and abide by these guidelines:

• No outside alcoholic beverages or powders are permitted to enter T-Mobile Park.
• No alcoholic beverages are permitted to leave T-Mobile Park.
• T-Mobile Park has a zero-tolerance policy for underage drinking.
• Spirits are only permitted in designated areas: The ¡¯Pen, Edgar¡¯s Cantina, Hit It Here Caf¨¦ & Bar, Trident Deck, Terrace Club, Suites, Diamond Club and Press Club.
• Hard alcohol/liquor is only permitted in designated areas.
• Guests are limited to two alcoholic beverages per person, per transaction.
• Anyone appearing to be under the age of 30 will be asked for ID.
• Alcohol sales cease at the first pitch of the 8th inning.
• Management reserves the right to modify policies at any time.

ALL-GENDER RESTROOMS

All-Gender Restrooms are facilities that anyone can use regardless of gender. They benefit many people, including transgender and gender diverse individuals, people who require the assistance of a caregiver of a different gender, and parents with children of a different gender. All-Gender Restrooms help create safer, more accessible spaces for everyone. All-Gender Restrooms are located at Sections 105, 120, 234, 319, 327 and 333.

CAMERAS & VIDEO RECORDING DEVICES

Personal photography and video are permitted in the ballpark provided the images are for personal use only. However, videotaping any game action is prohibited. Photographic support tools that may interfere with the enjoyment of the game for others (such as tripods, detachable telephoto lenses, and selfie sticks) are not permitted in the ballpark.

CASH TO CARD KIOSKS

The Seattle Mariners and T-Mobile Park are cashless! Contactless transactions are more hygienic and help reduce the amount of time spent waiting in line for orders. The Mariners Garage and all retail and food and beverage purchases can be made with debit or credit cards or mobile payment services such as Google Pay and Apple Pay. Eight kiosks are located around the ballpark to convert cash to pre-paid debit cards. The kiosks are free to use and cards can be loaded with any amount up to $500. Debit cards never expire and can be used at any business that accepts credit or debit cards, including those outside T-Mobile Park. For guest convenience, eight Cash to Card kiosks are located near the following sections: Section 116, 144, 226, 331, The 'Pen, and our Team Store.

CHILDREN

Children, two years of age and under, do not require a ticket to attend a game provided they sit on the lap of an accompanying adult. Fold-up strollers should be checked at a Guest Service Center (Section 128 or 329).

CLOSED CAPTIONING

Captioning inside the ballpark is displayed on the ribbon boards in Right Center Field. Additionally, closed captioning is available for every Mariners home game in the MLB Ballpark app. To access captions, navigate to the Mariners Team Page, select the ¡°Gameday Central¡± tile and click on the ¡°Closed Captioning¡± icon. Captioning begins approximately 30 minutes before first pitch.

CONCESSION STANDS

Options include ballpark favorites like hot dogs and pizza as well as limited selections at Ivar's and The Natural, which features gluten-friendly, vegetarian, vegan and plant-based menu items. Beverage options include coffee, soda, water, beer, wine and other alcoholic drinks. All concession stands are cashless.

DEROGATORY LANGUAGE POLICY

The Seattle Mariners strongly condemn the use of offensive language concerning another person¡¯s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression, or national origin (¡°Derogatory Language¡±) and will not tolerate the use of such language by Guests at T-Mobile Park. To ensure a safe, clean and friendly environment is maintained, the Mariners will promptly address Derogatory Language incidents in the following ways:

RESPONSE TO INCIDENTS OF DEROGATORY LANGUAGE:

Guests will utilize the Fan Text Hotline, (206) 773-6300, to report the use of Derogatory Language or may do so by notifying any T-Mobile Park Team Member.

DISCIPLINE AND PENALTIES:

• Confirmed use of Derogatory Language will result in automatic ejection.
• A fan may be arrested if the Derogatory Language violation(s) occur in the course of criminal action. This decision will be made by a law enforcement official.
• Certain violations, repeat offences, or other conduct may result in a Guest being trespassed from T-Mobile Park and banned from the facility for one year. The decision to trespass a Guest are at the discretion of Club Management.
• Any Season Ticket Member, Suite Holder or Premier Seat Holder may forfeit their tickets at the discretion of Club Management as the result of a Derogatory Language violation by that individual or another individual using their ticket(s).

DESIGNATED DRIVER PROGRAM

The Seattle Mariners, Sodexo Live!, TEAM Coalition and Molson Coors want Guests to enjoy the ballgame and then experience a safe trip home. We encourage Guests to sign up for our Designated Driver Program at any of our Guest Service Centers, located behind sections 128, 329 and in the 'Pen.

EDGAR¡¯S CANTINA & EDGAR¡¯S HOME RUN PORCH

This restaurant and lounge is named for Edgar Martinez, the Mariners Hall of Famer and one of the greatest all-time Designated Hitters in baseball. Edgar's Cantina and Edgar's Home Run Porch do not accept reservations and space is first-come, first-served. Edgar¡¯s Home Run Porch is available to rent as a group space. Edgar¡¯s Cantina is only accessible by those 21+ years.

ELEVATORS/ESCALATORS

Elevators and escalators are located in the following locations for your convenience:

Elevators

• Servicing All Levels: Home Plate Gate, Left Field Gate, near Section 105
• Servicing Street, Main and Center Field Bleachers only: Near Section 191

Escalators

• Home Plate Gate: Access between Street Level and Main Level
• Left Field Gate: Access between Street Level and Main Level
• Section 143: Access between Club and Suite Levels and Main and View Level
• Section 125: Access between Main and View Level

EMERGENCY PROCEDURES

T-Mobile Park Team Members have been trained in emergency preparedness including the appropriate ways to evacuate Guests. Should an emergency evacuation occur, emergency information would be displayed on the video board, and announced on the assistive listening devices and public address system.

EVENTS AT T-Mobile Park

T-Mobile Park is a convenient, affordable, and functional venue offering indoor/outdoor spaces and team building experiences close to downtown. Groups of 10 to 47,000 people have enjoyed the ballpark¡¯s amenities for offsite receptions, company picnics, concerts and team-building outings. For more information, visit Mariners.com/Events or call (206) 346-4228 during normal business hours.

EXIT & RE-ENTRY

Guests are not permitted to re-enter the ballpark once they leave. In case of an emergency, re-entry permission may only be granted by a Shift Captain or Zone Supervisor. All Guests who re-enter the facility will be subject to security re-inspection.

FANTASY CAMP

The Seattle Mariners Fantasy Camp is a fan's opportunity to live-out their Major League Baseball dreams. Fans can experience the life of a Major League player, receive individual coaching from former players, wear their own authentic Mariners uniform, and relax in the Major League Clubhouse. Fantasy Camp is open to Men and Women ages 30+. To register or learn more, please visit Mariners.com/FantasyCamp or call (206) 346-4228.

FAN HELP TEXT HOTLINE (206) 773-6300

If anyone is interfering with your enjoyment of our facility, you can text us at (206) 773-6300 for assistance. Please include your specific location and the nature of the problem.

FIREWORKS

Please be advised that there will be fireworks during events, including every Mariners home game after the performance of the National Anthem, after every Mariners home run and after every Mariners win.

FIRST AID

First Aid Stations, presented by Virginia Mason Franciscan Health, are located at Sections 128 and 329, and are staffed by Seattle Fire Department Medics. If Guests need immediate assistance, please notify any T-Mobile Park Team Member or visit the nearest First Aid Station. Minors (under the age of 18) should be accompanied by an adult in order to receive treatment.

FOOD

Outside food is permitted in single-serving sizes. Sealed, clear plastic water bottles up to 32oz, baby bottles, beverages related to medical needs, and unopened, soft-sided single serve containers like juice boxes are permitted. Soda, coffee or other beverages are not allowed. Guests may also bring in one empty plastic reusable bottle 32 ounces or smaller.

The Mariners hospitality partner Sodexo Live! has updated menus to comply with health and safety guidelines with food and beverage items in to-go packages. Options include ballpark favorites like hot dogs and pizza as well as limited selections at Ivar's and The Natural, which features gluten-friendly, vegetarian, vegan and plant-based menu items. Beverage options include coffee, soda, water, beer, wine and other alcoholic drinks. All concession stands are cashless.

FOUL BALLS & HOME RUNS

The Mariners encourage Guests to keep any balls that are hit into the stands. However, batted balls can be dangerous and we ask that Guests stay alert at all times. If Guests would like to lessen their risk, the Mariners will exchange tickets for one in the View Level prior to the first pitch being thrown.

GATE TIMES

Gates to the T-Mobile ¡®Pen open 2 hours prior to game time. All other gates open 90 minutes prior to first pitch. Gate times may vary for special events such as Opening Day, special promotions and the Postseason.

GUEST SERVICE CENTERS

There are three Guest Services Centers at T-Mobile Park: the Main Level at Section 128, the View Level at Section 329 and in The ¡¯Pen, adjacent to our Center Field Gates. Guest Experience Hosts can assist with a wide variety of services including: help with questions, comments, feedback, stroller/wheelchair storage, First Game Certificates, birthday buttons, finding lost items and transportation needs including our ¡°Safe Ride Home¡± program.

HEALTH & SAFETY

The health and safety of our guests, staff and players is the Seattle Mariners top priority.

HIT IT HERE CAF? & BAR

Located in Right Field, the Hit it Here Caf¨¦ & Bar provides a terrific setting to enjoy a restaurant-style meal prior to or during the game. Service in the Caf¨¦ begins when the gates open (90 minutes prior to game time) and is open to all ticket holders. Limited seating is available prior to and during the game on a walk-up basis. Please check with the Hit it Here Caf¨¦ & Bar Hosts at the main entrance for more details. The Hit It Here Caf¨¦ is available for rent as a group space (both the interior and exterior locations).

LOST & FOUND ¨C ITEMS / GUESTS

If Guests misplace an item or become separated from their party, please proceed to a Guest Service Center. After a game, Guests can call (206) 346-4000 for assistance on lost items. Items will be kept for 14 days before being donated to charity.

MASKS

In compliance with Washington state and King County health and safety guidelines, guests are not required to wear masks while at T-Mobile Park.

MERCHANDISE

Visit the flagship T-Mobile Park Team Store, open year-round, located on First Avenue South for a great selection of "Straight from the Ballpark" merchandise.

PARKING & TRANSPORTATION

Parking is available in the Mariners Parking Garage and at numerous surrounding locations near the ballpark. Parking in the Mariners Garage is unavailable for pre-purchase for the 2023 season. A limited amount of first-come, first-served spots will be available to purchase on game days. For more information on parking and transportation options including public transit, visit Mariners.com/Transportation. Please note, the Mariners garage is cashless. All transactions must be with debit or credits cards of mobile payment apps such as Google Pay or Apple Pay.

PROHIBITED ITEMS

For everyone¡¯s safety, the Mariners do not allow the following items:

• Aerosol containers/bottles (i.e. hairspray, sunscreen, shaving cream, air freshener, spray paint, etc.)
• Alcoholic beverages and non-alcoholic beer, including but not limited to bottles, cans, airline bottles, shooters, flasks and zip-loc bags.
• Aluminum or metal containers, including but not limited to bottles, cans, cups, flasks, urns or thermoses. Guests may bring in one empty plastic reusable bottle 32 ounces or smaller.
• Ammunition
• Animals (other than service animals)
• Audio recording devices
• Balloons, beach balls and other inflatable items
• Baseball bats; provided, however that on the day of the purchase, baseball bats purchased at T-Mobile Park during the game or event will be tagged and permitted for the date of purchase only. Please note that the item may be held for pickup upon exit.
• Brooms
• Chairs, stools or bleacher seat backs containing metal
• Cameras and equipment¡ªCameras 6 inches or larger with the lens fully extended., video cameras, tripods, monopods, extendable gimbals and selfie sticks.
• Coolers¡ªHard sided and Styrofoam coolers, hard plastic inserts for soft coolers and backpack coolers.
• Drones
• Firecrackers or fireworks
• Flag poles or sticks¡ªPVC, wood or other types of materials
• Flammable liquids or substances
• Flasks
• Glass or ceramic containers, including but not limited to cups, bottles, flasks, bowls, dishes, etc.
• Hoverboarrds/skateboards/roller skates/roller blades
• Illegal substances
• Laser pointers
• Luggage or duffle bags of any kind
• Noisemakers
• Obscene, offensive or indecent clothing
• Outside Beverages. Fans are allowed to bring in one factory sealed or one empty plastic reusable water bottle 32 ounces or less. Soda, coffee or other beverages are not allowed.
• Self-defense sprays (including mace, pepper or bear spray)
• Selfie sticks, extendable camera gimbals
• Signs or banners with non-sporting messaging
• Toy guns or knives, including water guns
• Weapons of any kind¡ªGuns, knives, metal tools, brass or plastic knuckles, stun guns, Tasers, cork screws, box cutters, razor blades, scissors, etc.
• Wrapped Packages

Items not listed here but determined to be a risk to the safety or enjoyment of attendees by stadium management shall be refused entry.

List of prohibited Items subject to change without notice for non-Mariners home games, concerts and other special events.

Guests with questions about what may or may not be brought into T-Mobile Park may call (206) 346-4001 before arriving at the ballpark.

RETIRED NUMBERS

Retired numbers are displayed in center field above The ¡¯Pen. The Seattle Mariners have retired three numbers to date:

• No. 11 ¨C Edgar Martinez (retired August 12, 2017)
• No. 24 ¨C Ken Griffey Jr. (retired on August 6, 2016)
• No. 42 ¨C Jackie Robinson (retired throughout MLB on April 15, 1997)

RIDESHARE/TAXI SERVICES

The Mariners Rideshare Lot is located just east of T-Mobile Park on 3^rd Avenue between Holgate and Royal Brougham, providing a convenient drop-off and pick-up spot for fans using Uber or Lyft before and after Mariners games and other stadium events. Signage is located along the pathways to direct fans to and from the Rideshare Lot and there are also ambassadors located in key positions to help provide directions. The Rideshare Lot is open for all Mariners home games and stadium events.

SCOREBOARD MESSAGES

Fans wishing to purchase Scoreboard Messages and FanGrams can visit Mariners.com/Scoreboard for more information and pricing.

SECURITY INSPECTION

For the safety of everyone at the ballpark, the Mariners require that all Guests entering the facility be screened for prohibited items, whether by walk-through metal detector or hand-held metal detector. Guests are no longer required to remove cell phones, car keys or coins from their pockets before passing through the detector. The only exceptions are for small clutch purses (4 ?" x 6 ? ") or single compartment diaper bags (must be accompanied for a child) no larger than 16" x 16" x 8.".

SERVICE ANIMALS

Service animals or service animals-in-training for a Guest with disabilities are welcome at T-Mobile Park. Companion tickets for service animals can be requested through the Ticket Office. T-Mobile Park Team Members are available to direct Guests in need of a service animal relief area to the nearest convenient area outside the ballpark.

SKYBRIDGES

The parking garage skybridges are reserved for those with tickets to the Terrace Club Level and Suite Level, Muckleshoot Diamond Club, Press Club, Premier Seats, Hit it Here Caf¨¦ & Bar and for guests with disabilities. These entries open 90 minutes prior to first pitch.

SMOKING POLICY

In compliance with the Washington Clean Air Act, T-Mobile Park is a no-smoking venue (including marijuana, chewing tobacco and electronic cigarettes). Smoking is not permitted in any location inside the ballpark or within 25 feet of all entrances, windows and ventilation intakes.

SOCIAL MEDIA

Please visit Mariners.com/Connect for more information.

STATUES

Dave Niehaus. Located on the Main Level at Section 105.

The statue, sculpted by Lou Cella, has many subtle touches, including a tie from Dave¡¯s collection (hand-picked by wife Marilyn and daughter Greta) and a scorebook open to Game 5 of the American League Division Series game against the Yankees (with Dave¡¯s actual notes from the game). The railing behind the statue, designed by Creo Industrial Arts of Everett, also features several of Dave¡¯s unforgettable phrases. Guests are encouraged to bring their camera and snap a photo with the legendary Mariners broadcaster and beloved Hall of Famer. Ken Griffey Jr. Located on the corner of Edgar Martinez Drive and Dave Niehaus Way, outside Home Plate Gate.

Anyone who has ever seen a Ken Griffey Jr. at-bat will instantly recognize the pose. Left arm across his chest, a glossy, black bat trailing behind in his right hand, eyes skyward, tracking the path of a just-hit baseball as it heads over the fence for another home run. The 7-foot cast bronze statue on a 4-foot tall granite base, by artist Lou Cella (who also created the Dave Niehaus statue), captures the power and fluid motion of the National Baseball Hall of Famer¡¯s iconic swing.

During his Hall of Fame career, Edgar Martinez hit 521 doubles for the Mariners, including seven (7) in the Postseason, none bigger than ¡°The Double.¡± The statue, created by Lou Cella, commemorates ¡°The Double¡±, which sent Ken Griffey Jr. and Joey Cora home, resulting in a 6-5 win against the New York Yankees in Game 5 of the American League Division Series, ultimately sending the Mariners to the American League Championship Series in 1995. Located on the South side of T-Mobile Park on Edgar Martinez Drive.

STORAGE

Stroller, wheelchairs and other mobility products may be stored at the Guest Service Centers at SEC 128 or 329. A Guest Experience Host can provide a claim-check ticket and store these items during events. The Mariners do not offer storage and do not check coats or personal items. The Mariners have no liability for any lost or stolen items.

TICKETS

The Mariners have moved to mobile tickets for all guests. Each gate is equipped with self-scan pedestals so mobile devices never leave your hand. For more information about purchasing tickets to Mariners home games, go to Mariners.com/Tickets.

TOURS

On select Mariners gamedays, guests can enjoy early access to the ballpark and viewing of Mariners batting practice through our pregame tour opportunity. Guides will spend 60 minutes touring the facility and sharing information about Seattle history, features of the building, and the history of the Mariners and baseball in the Pacific Northwest. The tour culminates with 30 minutes viewing batting practice. A game ticket for the same date is required for the pregame tour. For more information, visit Mariners.com/Tours or call (206) 346-4241.

TRANSPORTATION

For information on the many transportation options available to and from the ballpark, Guests can visit our website at Mariners.com/Transportation or call (206) 346-4001.

Check out the Mariners Walking Path and Biking Path routes below for a great way to get the ballpark on game days. Click on images for a detailed view.

UMBRELLAS

Umbrellas are permitted for Mariners games. However, because of patron safety and sight line considerations, umbrellas are not allowed to be open in the seating areas or obstruct other guests' views.

VIDEO BOARD

T-Mobile Park boasts one of the largest video display systems in Major League Baseball. Measuring 56'7" high by 201'5" wide and covering 11,425 square feet, the high definition screen is nearly 10 times the size of the ballpark¡¯s previous video screen.

Walk-Off Market

Fans will benefit from an effortless shopping experience, offering the ability to insert a credit card at the entry gate or hover their palm over an Amazon One device to enter, shop and then leave. The credit card they inserted or linked to their Amazon One ID will be charged for the items they took after they leave the store. If a fan is new to using the Amazon One palm recognition service, they can enroll in less than a minute at any of the three enrollment kiosks just outside the store. Walk-Off Markets can be found near sections 126, 141, 184 and 340.

WI-FI

Mariners Wi-Fi is now available throughout T-Mobile Park. It¡¯s free and easy to access ¨C go to settings on your phone, select Wi-Fi and connect to ¡°Mariners Wi-Fi.¡±