Silver Sluggers Redemption Information

Redemption Instructions:

1. Log in to your "My Rockies Account" using the email address on your Silver Sluggers account.
   1. PLEASE NOTE that after your initial purchase, you will have to sign out of your account and then sign back in to gain access to voucher redemption. This is the only time that you will have to sign out.
2. Select "EXCHANGE Vouchers"?and on the My Tickets page you will find your 12 Vouchers (listed as ¡°General Admission¡±). If you do not see ¡°EXCHANGE Vouchers¡±, select the Rockies logo in the upper left corner of your screen.
3. Select the purple ¡°EXCHANGE¡± button in the upper right (you will be exchanging the General Admission Vouchers for Silver Sluggers game tickets).
4. Select the number of General Admission Vouchers you want to redeem at a time for a single game and select ¡°Continue¡±.
   1. PLEASE NOTE that you can only redeem one game at a time. Select only the number of vouchers you would like for each game separately.
5. Select the game you want to redeem for, select your seats, and Continue to Checkout.
6. Follow the prompts to complete the Checkout process.
7. You will need to ¡°Checkout¡± after selecting tickets for each game.
8. Once you Submit your order, your tickets will appear under "My Events" in your account under the game you selected.
9. To select your next game, select ¡°My Events¡± and select the ¡°2024 Silver Sluggers¡± event to go through this process again.

Please Note: Tickets will not be available for viewing on the MLB Ballpark app or managing until March 2024. All Silver Sluggers Credit must be used during the 2024 season.

If you have any questions, please contact us at [email protected] or call (303) 312-2424. Phone and email hours are Monday through Friday, 9:00 am to 5:00 pm.