FAQ

What is the difference between a Jr. Jays Club Membership and Jr. Jays Club All-Star Membership?

A Jr. Jays Club Membership is a free membership program where kids 14-years-old and under can receive great benefits!

To learn more on the Jr. Jays Club Membership CLICK HERE.

A Jr. Jays Club All-Star Membership goes above and beyond a Jr. Jays Club membership by offering exclusive access and benefits. It can be purchased online or at Jays Shop for $35.99.

To learn more on the Jr. Jays Club All-Star Membership CLICK HERE.

How do I access my 50% off Jr. Jays ticket offer?

After registering to be a Jr. Jays Club or Jr. Jays Club All-Star member you will be able to access your ticket offer all season long from the Jr. Jays Club Hub in the parent/guardian portal.

On the main page of each Jr. Jays Club account, there is a button titled ¡°50% OFF JR. JAYS TICKETS¡±. Upon clicking on this button, you will be redirected to the Ticketmaster page.

How much does a Jr. Jays Club All-Star Membership cost?

All-Star Memberships are available for purchase online through bluejays.com/jrjaysclub or at Jays Shop for $35.99.

How do I sign up to be a Jr. Jays Club or Jr. Jays Club All-Star Member?

Please visit bluejays.com/jrjaysclub to register for a Jr. Jays Club or All-Star Membership. You can also purchase a Jr. Jays Club All-Star Membership from Jays Shop locations across Rogers Centre.

Can I pick up my Jr. Jays All-Star Membership that I purchased online at a Jays Shop location?

At this time we are not offering an in-store pick up option for All-Star Memberships that are purchased online. All-Star Memberships available at Jays Shop are exclusively for in-store purchases only. If you purchase your All-Star Membership online, your membership merchandise will be shipped to you within 2-3 weeks after purchase.

I purchased a Jr. Jays All-Star Membership at Rogers Centre, how do I activate my membership online?

To activate your Jr. Jays Club All-Star Membership, please click here. After setting up your guardian profile, you'll establish your Jr. Jays account, where you'll choose the "Jr. Jays All-Star Membership" option.

Following this, you will proceed to the payment section, where you'll input the Gift Code found on your activation card in your backpack. By completing this activation process, your balance will be reduced to zero. Your Gift Code can be found attached inside the Jr. Jays Club kit backpack.

Am I limited to the number of memberships I can register for?

For one (1) parent/guardian profile, you can register up to ten (10) Jr. Jays Club or All-Star memberships.

How long will it take for my order to arrive?

Please allow 2-3 weeks from the purchase date for membership items to be delivered. Please note that while we strive to deliver your order promptly, there may be occasional delays due to unforeseen circumstances such as high demand or shipping disruptions. We appreciate your patience and understanding in such situations.

What do I do if I haven¡¯t received my Jr. Jays Club Membership after 3 weeks?

Please contact our Jr. Jays Club Member Representatives at [email protected]. Our team will investigate the issue promptly and ensure that your membership items are delivered to you as soon as possible.

I entered the wrong shipping address when purchasing my All-Star Membership online, what should I do?

Do not worry ¨C please email [email protected] with the correct shipping address and a representative will make the adjustments accordingly prior to shipment.

Can I purchase a Jr. Jays Club All-Star Membership as a gift?

Yes! Just provide us with the mailing address and name of the child(ren) you would like the membership sent to when purchasing the membership online.

Do Jr. Jays Club and Jr. Jays Club All-Star Memberships expire?

Yes - all memberships are unique to the season and expire at the end of the regular season. Each Spring, new Jr. Jays Club and All-Star Memberships will be released. It will be necessary to register for a new membership for each new season.

Am I able to upgrade my membership from Club Member to All-Star?

Absolutely! If you wish to upgrade your membership, please log on to your Jr. Jays Club Hub and select the ¡°Upgrade¡± button in your guardian profile, fill out the required information and you will be on your way to becoming a Jr. Jays Club All-Star.

I participated in First Pitch/Starting Lineup. Is there a way to get any photos?

If you would like to receive photos from a First Pitch or Starting Lineup, please email [email protected] and we will send you the photos. Please allow 2 weeks after your event for photos to be sent to you.

I am missing an item or an item arrived damaged in my All-Star membership? Can you help?

We apologize for the inconvenience. Please email [email protected] and provide us with proof of purchase, as well as your mailing address. We will be happy to mail you a replacement item.

I am having trouble activating my Rally Cap Account? Can you help?

Of course! After completing the initial stages of your account, you will find yourself on the main page. Here, you will notice a box at the top of the page, beneath the navigation bar, that states ¡°INSERT CODE HERE.¡± Once you enter the Rally Cap code you were provided by your youth baseball association, press the arrow beside the box and your Rally Cap account will unlock.

Please note: once you enter the correct code, you will need to log out and log back in to access the Rally Cap section in the club portal.

Contact Us

If you have any questions about the Jr. Jays Club, please contact our Jr. Jays Club Member Representatives at [email protected].

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