The St. Louis Cardinals are committed to providing a safe, clean, fun, family-friendly environment. We strive to thoroughly understand and enthusiastically exceed guest expectations. We have given special attention to all areas of the ballpark to ensure that it is fully accessible and continue to look for ways to make each guests' experience as comfortable as possible.
Public Parking Contact Info:
Transportation carts or wheelchairs (subject to availability) will pick up guests at stadium entrances and escort them to and from their seats. No transport carts are allowed to leave the perimeter of Busch Stadium.
Busch Stadium provides areas suitable for people with mobility disabilities who require accessible seating because of their disability ("Accessible Seating") under the Americans with Disabilities Act (ADA).
Seating Close to Elevator:
Seating Close to Escalator:
Seating Close to Ramp:
Seating with electrical outlets:
Additional Assistance
All of our usher staff is available to assist if any guest requests additional assistance. Our usher staff is available throughout the stadium.
There are braille signs outside of restrooms, stairways, and service doors.
Assistive listening devices are available at Guest Relations Level 1, behind Section 148.
All pregame and between-inning announcements are captioned on the video boards located behind centerfield. In-game information may be found on the main video boards behind centerfield and ribbon boards between stadium decks.
Upon request, any TV in the ballpark can be changed from the in-house feed to local broadcast to accommodate having the caption on the television.
We will allow both food and non-alcoholic drink into the stadium. Drinks must be in plastic, factory sealed bottles, that are 2 liters or less. For specific details on dietary restrictions, please visit cardinals.com/food.
Drop Off:
Pick Up:
Seating Bowl Sections with outlets: 102, 105, 127, 132, 133, 134, 137, 138, 139, 146, 147, 151, 154, 159, 160, 161, 162, 163, 167, 171, 172, 189, 231, 240, 241, 247, 255, 261, 265, 267, 268, 270, 271, 331, 334, 340, 341, 347, 348, 353, 357, 358.
Our Clubs with electrical outlets available are Cardinals Club, Redbirds Club, National Car Rental Club, all Party and Luxury Suites, and UMB Champions Club.
Electrical outlets are also available at Guest Relations and First Aid. (Guest Relations - Level 1, Section 148, Level 4, Section 340. First Aid - Level 1, Section 147, Level 4, Section 351).
Elevators:
Escalators:
In the case of an emergency evacuation, avoid taking elevators and escalators.
The primary path of exit would be to take the West or East Ramp. The West Ramp is located on the 8th Street Side of the building behind home plate. The sections closest to the West Ramp are Section 343, 255, Suite 46, and 151. The East Ramp is located on the Broadway side of the building. The sections closest to the East Ramp are Section 328, 228, Suite 205, and 130.
There are designated area of rescue locations throughout Busch Stadium where individuals with disabilities can wait for help if the paths of exit are unavailable.
The usher staff is trained to evacuate or lead these individuals to the designated area of rescue locations when the paths of exit are unavailable.
Every gate is accessible.
Please review the list of prohibited items listed at cardinals.com/security.
Level 1, Section 147, next to Guest Relations
Level 4, Section 351
Level 1, Section 148
Level 4, Section 340
Guest Relations Information:
Phone: (314) 345-9556
During Game: (314) 345-5331
Email: [email protected]
Guests may send a text to (314) 300-1000 for assistance. Text STOP to cancel or HELP for info. Message and data rates may apply.
Manual and motorized wheelchairs and four-wheeled mobility scooters that are required as mobility devices for a person with a disability are permitted in Busch Stadium. In addition, manually powered aids such as walkers, crutches, canes, braces, and other similar devices are permitted. Individuals using wheelchairs or manual mobility aids do not require permission to enter and safely operate in Busch Stadium.
Some other (non-wheelchair) power-driven mobility devices, such as Segway? PT, may be permitted, provided the patron provide a credible assurance that the device is used because of a disability and meet all other requirements for use in Busch Stadium. The Cardinals will consider such requests on an individual basis, taking into account the type, size, weight, dimensions and speed of the device and whether the device may be safely operated in Busch Stadium in accordance with safety requirements and without a substantial risk of serious harm to other individuals in the stadium or the facility itself. The Cardinals have determined that the following transportation devises cannot be safely operated by members of the general public during events at in Busch Stadium:
The Cardinals recommend that individuals requesting such accommodation for use of alternative power-driven mobility devices contact the Cardinals by calling (314) 345-9556 in advance of attending the ticketed event. Otherwise, individuals may request permission for use of a power-driven or other mobility devices by making a request through an usher or gate attendant. The Cardinals, in no event, will be responsible for the use and storage of any transportation device. If the requested device is not permitted for use in Busch Stadium, the Cardinals will provide an alternative accommodation, such as assistance by wheelchair or authorized golf cart.
Metrolink station - next to the Westin on 8th Street.
For Metrolink and MetroBus schedules please call (314) 231-2345.
Sponsored by Mercy, the sensory room can accommodate guests that need a controlled and intentionally created space that provides multi-sensory resources to support an adult or child. This room is located in Ford Plaza near Gate 5. This area was constructed with the intent to provide a safe space for those with sensory processing needs. Guests will find items in this room that provide a safe and relaxing environment, while stimulating or calming specific senses. For more information, visit cardinals.com/sensoryroom.
Service dogs (or other service animals expressly authorized under applicable law) that are trained to perform work or tasks for the benefit of a person with a disability are welcome at Busch Stadium.
All luxury and party suites are accessible.
All luxury suites have ability to remove seats for more space if needed.
All luxury suites have private restrooms. Party suites have nearby access to outside restrooms.
Located in Guest Relations, Level 1, Section 148.
Two types of seating are available for patrons with special mobility needs:
(1) "Designated Aisle Seats", which are aisle seats with retractable or removable armrests, are available at various locations at Busch Stadium. Designated Aisle Seats may be purchased by anyone by calling (314) 345-9000 or Ticket Windows, subject to availability and ticket limits.
(2) "Accessible Seating", which are suitable for people with mobility disabilities who require accessible seating because of their disability, and are subject to eligibility requirements.
Patrons eligible to purchase Accessible Seating, include, without limitation, those who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis or severe respiratory, circulatory, or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats. People with disabilities who do not require the specific features of accessible seating but merely have a preference for them are not entitled to purchase accessible seats.
Patrons eligible for Accessible Seating (or anyone purchasing on behalf of any such person) may also purchase up to three (3) adjacent companion tickets for other accompanying the patron. Such Patrons may purchase additional tickets in non-contiguous locations. Accessible Seating, companion seating and non-continuous tickets are all subject to availability and ticket limits.
Upon arriving at the location of Accessible Seating, patrons may find folding chair in place, which may be removed by an usher if not required by the ticketholder for that location or used by a person holding a companion ticket.
To purchase tickets for Accessible Seating, please call (314) 345-9000 and a Ticket Sales Representative will be able to assist you. You may also purchase tickets at Ticket Windows or online through cardinals.com/tickets.
Guests who wish to exchange a non-accessible ticket for an Accessible Seating ticket may call (314) 345-9000. Tickets may also be exchanged prior to a game date or on the day of a game at the Busch Stadium Ticket Windows located on 8th Street near Gate 3.
Guests who have received as a gift or properly purchased a ticket for Accessible Seating who do not require Accessible Seating, may, but are not required to, request an exchange for standard seating in the same manner above.
All ticket exchanges and relocations are subject to availability and, if applicable, payment of any additional costs if an upgrade is required.
Accessible Ticket Windows:
8th Street Ticket Windows, just north of Gate 3. These windows are open Monday - Friday, 10:00am - 4:00pm (offseason) and 10:00am ¨C 5:00pm (in-season). They are also open for all home games from 10:00am until 90 minutes after scheduled game time.
High and low water fountains at sections 132, 134, 136, 140, 156, 161/163, 231, 261, 268, 333, 340, 345, 451.
Wheelchair escorts are available upon request (subject to availability). Please ask an employee to call for a wheelchair escort to assist you to and from your seat.
Transportation may be provided to guests who require assistance (subject to availability). Transportation carts or wheelchairs will pick up guests at stadium entrances and escort them to and from their seats.
Comments/Suggestions/Questions
The St. Louis Cardinals are committed to providing a safe, clean, fun, family-friendly environment that is accessible to all guests. We continue to seek ways to make the Busch Stadium experience as accessible as possible. For accessibility questions, comments, & suggestions, please feel free to email [email protected].