Jr. Rangers FAQ
Welcome to the Jr. Rangers Club! If you have questions about the Jr. Rangers Club, check out these frequently asked questions. Still have questions? Feel free to email us at [email protected].
Who is eligible for Jr. Rangers Club?
All Rangers fans 14 years old and younger are eligible to be part of the Jr. Rangers Club.
Where can I purchase a Jr. Ranger membership?
There are two ways to purchase a Jr. Ranger membership:
- Rangers Club memberships are sold online at rangers.com/jrrangers.
- You can also purchase a membership at one of our promotion¡¯s kiosks during home games at Globe Life Field until we are sold out.
How long does it take for my order to arrive?
Your Membership benefits will arrive in two parts.
- Ticket Vouchers: Your Jr. Ranger ticket and tour voucher are digital codes that will be sent to the email address used to purchase the Membership within 5-7 business days.
- Membership Benefits: If you purchase it at the ballpark, you will receive the kit at the time of purchase. When purchasing online, we estimate 2-4 weeks for shipping.
How do I redeem the ticket vouchers?
Ticket vouchers are redeemable when Rangers single game tickets go on sale through your MyTickets in the MLB Ballpark app. To redeem vouchers, follow the instruction video on the Voucher Information page.
What games are available for the ticket vouchers?
You can redeem your Jr. Ranger vouchers for eligible Monday-Thursday games and select Sunday games. You can find a full Jr. Ranger ticket game schedule on the voucher Information page. *Dates are subject to change*
Where will my Jr. Ranger tickets be located?
Jr. Ranger ticket vouchers can be redeemed for the highlighted eligible tickets on the Upper Box, Upper Reserved, and Outfield Pavillon. Section and seat selection may vary depending on each game. Jr. Ranger Vouchers cannot be upgraded or exchanged.
How do I redeem the tour voucher?
To redeem your Jr. Ranger ticket voucher, follow the tour redemption video on the voucher information page. In order to redeem the youth ballpark tour, you must purchase an adult ballpark tour. Jr. Ranger Vouchers cannot be upgraded.
Is a Jr. Rangers Club membership refundable/exchangeable?
There are no refunds or exchanges on Jr. Rangers Club kits.
Do Jr. Ranger memberships expire?
Yes - all memberships are unique to the season and expire at the end of the regular season. Each year, new Jr. Ranger memberships will be released. It will be necessary to register for a new membership for each new season.
How does Jr. Ranger front of the line access work for Kids Run the Bases?
Kids Run the Bases happen on select Sunday game days. Start lining up when the cue is given on the video board during the 8th inning near section 125. Show the representative there your Jr. Ranger Badge and fan chain (or the badge in your MLB Ballpark App) to gain access to the Jr. Ranger line for front of the line access. For more Kid¡¯s Run the Bases information, please visit /rangers/ballpark/in-game-experiences/run-the-bases.
How do I redeem the discount at the Rangers Team Store?
To redeem your discount at the team store, please show your physical Jr. Rangers fan chain badge to the store staff when checking out.
If I am unable to redeem my vouchers for the regular season, can I redeem them for another time?
No. Jr. Ranger vouchers are not transferrable to any future seasons or Postseason games. You must redeem your vouchers by the end of the regular season in which you purchased the membership, or they expire.
What if my child loses their Jr. Ranger badge or I deleted the email with my ticket codes?
Unfortunately, we cannot replace lost or stolen items (such as fan chain with badge, backpack, etc.) However, if you accidentally deleted your email with your ticket voucher codes, please reach out to [email protected] with your Jr. Ranger¡¯s name and the email address used to purchase the memberships.
**Ticket and Tour dates are subject to change**