Access Guide for Guests with Disabilities

The Colorado Rockies are excited to welcome all guests to Coors Field and are proud to serve the disabled community. On this page you will find information about the accommodations, services and policies of the facility. It is our goal to provide the best guest service in baseball and we hope that this information will assist in making your visit to the ballpark a truly memorable experience.

Accessible Parking
Accessible Seating/Companion Seating
Alternative Format Materials
Assistive Listening Devices
Automated Teller Machines (ATMs)
Captioning
Concessions
Dietary Restrictions
Elevators/Escalators
Emergency Evacuation
Entry and Carry in Policy
Fan Texting
First Aid
Guest Services
Ramps
Restrooms/Family Restrooms
Service Animals
Stadium Seating Chart
Telephone/TTY
Ticket Information
Wheelchair Services
Comments/Suggestions/Questions

Accessible Parking

Approximately 300 disabled parking spaces are available immediately adjacent to Gate A, in the front of Lot A. Lot A is paved, lit and fenced in. Disabled parking is on the ballpark site and will be staffed by Central Parking personnel. Through Gate A, elevators, ramps, stairs and escalators provide access to the various levels of Coors Field. Access to the ballpark is almost immediate, as these spaces are directly adjacent to Gate A.

Cost: Disabled parking will be sold on the day of the game starting at $18.00 per vehicle with price subject to change.

Accessible Seating/Companion Seating

There are approximately 1,000 accessible and companion seats available throughout Coors Field.

Line of sight: All accessible seating is either front row or provides line of sight to the playing field and scoreboard over standing patrons. Access to front row seating is via elevators and ramps with a travel distance comparable to other front row seating for ambulatory spectators.

Coors Field is accessible through all five entry gates (A-E). At Gates A & E, guests using wheelchairs may use the ramp or elevator to reach all levels. Entry at Gates B,C & D is on the main concourse level and ramps and elevators are available to reach all levels.

Alternative Format Materials

There are signs in braille at our restroom locations.

Assistive Listening Devices

The Guest Relations Center has devices which can assist Guests who have hearing/visual impairments. Please stop by the Center at section 127 for more information.

AM Radio - Games are announced on 850KOA.

Automated Teller Machines

There are a total of six locations where ATMs can be found at Coors Field. The locations are:

Inside Gate B - By the Sandlot Brewery, near section 114
Inside Gate C - Near section 123
Inside Gate E - Near section 147
Wells Fargo Club - Near section 234
Behind section 306 - The Rooftop, next to Fan Accomodations
Behind section 330 - Clocktower area

Captioning

The closed caption board is located under the main scoreboard and will display text transcribed from P.A. announcements. A limited number of text display devices will be available at the Guest Relations Center (section 127) for Guests who do not have a view of the main scoreboard.

Concessions

All concessions locations at Coors Field are accessible to all guests. Should a guest require additional assistance they may request assistance from any of our Coors Field team members.

The following is a list of concession areas within Coors Field:

Buckaroos - A concession stand for kids featuring child sized items - Section 149
CHUBurger - Section 303
Extreme Dog - Sections 130, 144, 331
Fanfare (hot dogs) - Sections 109, 119, 128, 139, 157, 312, 318, 327, 338, 344, 401, 403
Frozen Yogurt - Section 150, 330
Grilled Chicken Sandwich - Sections 125, 144, 218, 226, 239, 243, 303, 323, 335 and CHUBurger
Grille Works (Rockie dogs, burgers, etc.) - Sections 115, 125, 134, 144, 204, 218, 226, 239, 243, 316, 323, 331, 335
Ice Cream (soft serve) - Sections 109, 119, 128, 139, 149, 157, 218, 226, 239, 312, 327
Nachos - Sections 109, 119, 128, 139, 157, 204, 218, 226, 243, 301, 306, 312, 318, 327, 330, 338, 344, 401, 403, Buckaroos, in-seats on Wells Fargo Club and portable location at section 119
Pizza (personal) - Sections 119, 134, 149, 204, 226, 239, 312, 327
Pizza Pie - Section 137
Rocky Mountain Oysters - Section 144
Wazee Market - Italian specialty pizza, deli sandwiches - Section 137

The following is a list of healthy foods throughout the ballpark:

Buffalo Dogs - Section 115
Chicken Sandwich - Grille Works at sections 125, 144, 218, 226, 239, 243, 323, 335
Frozen Yogurt - Section 150
Gluten Free - Section 142
Infield Greens Salad - Section 120, Mountain Ranch
Salad Wraps - Section 120
Turkey Wraps - Section 120 and in-seat service on Wells Fargo Club
Veggie Burger and Dog - Section 134, 323
Veggie Cold Sandwich - Section 137
Veggie Panini - Section 137
Veggie Pizza - Section 137

The following is a list of portable concession stands throughout the ballpark:

Beers of the World - Sections 106, 124, 134, 146, 314, 316
Colorado Craft Beers - Sections 121, 136, 151, 327
Famous Daves BBQ - Section 149
Fresh Popcorn - Section 134
Portable Grills - Sections 107, 117, 142, 147, 157, 311, 321, 341

The following is a list of specialty items within Coors Field:

Barbacoa Carnitas - Sections 139, 218, 239
Berrie Kabobs - Section 132
Blake Street Burrito - Section 134
Bratwurst - Sections 115, 125, 134, 137, 144, 204, 218, 226, 239, 243, 306, 316, 323, 335, portable stands 107, 117, 142, 157, 311, 321, 341
Buffalo Hot Dogs - Grill Stand Section 115
Denver Cheese Steaks - Sections 115, 133, 306, 330 and in-seats on Wells Fargo Club
Frozen Margaritas - Sections 202, 221, 236, 330, The Ballpark Tavern
Gluten Free - Sections 111, 142
Handmade Burgers - Section 153, CHUBurger 303
Infield Greens Salad - Section 120
Liquor Bars - Sections 124, 135, 201, 221, 236, 314, 330 at the Clocktower, 112 at Blue Moon Brewing Co., Mountain Ranch Bar & Grille, in-seat service on Wells Fargo Club, Rio on the Rocks, Tavern Ballpark, Jack Daniels Terrace
Loaded Tater Tots - Sections 137, 226, 243
Margaritas - Sections 106, 118, 124, 134, 135, 139, 201, 221, 236, 314, Rooftop
Milkshakes - Section 153, CHUBurger
Monster Chicken Nacho - Sections 109, 128, 218, 243, 330, 331
Onion Rings - Section 153
Sausage on a Stick - Section 149
Simply Nuts - Section 140
Steak Sandwich - Section 137
Veggie Selections - Sections 120, 134

The following is a list of souvenir and gift locations:

Majestic Team Store - Section 149
Novelty - Sections 110, 120, 147, 158, 226, 330
Diamond Dry Goods - Section 116

(All listings above are subject to change.)

Dietary Restrictions

The Colorado Rockies allow outside food and beverage to be brought into Coors Field. Please refer to the list of prohibited items for more clarification regarding permissible containers. Exceptions may be made on a case-by-case basis.

Elevators/Escalators

Elevators:

Gate A - Section 105, two (2) elevators
Gate B - Section 111, one (1) elevator
Gate D - Section 130, two (2) elevators
Gate E - Section 147, (1) elevator
Rockpile - Underneath the Rockpile in center field, one (1) elevator

Escalators:

Behind bullpens at Gate A - to Mezzanine and Upper Level
Section 201 - to Upper Level
Sections 122 and 147 - to Wells Fargo Club
Section 218 - to Suite Level
Sections 123 and 147 - to Upper Level (up only)

Emergency Evacuation

The Americans with Disabilities Act, or ADA, mandates that no one shall be discriminated against in any procedures or programs which includes emergency evacuations. The Colorado Rockies have tailored the Emergency Evacuation Plan to meet the needs of all individuals attending events at Coors Field, including those with disabilities. The Colorado Rockies' Evacuation Plan covers the evacuation of people with the following disabilities:

Blindness or visual impairments
Cognitive or emotional impairments
Deafness or hearing impairments
Mobility impairments

Entry and Carry in Policy

Coors Field regulations allow only soft-sided bags and containers 16"x 16"x 8" or smaller to be permitted in the gates. All permitted bags are subject to search both upon entry and within the ballpark (see Searches). All gates utilize "Inspection Lanes" for Guests carrying permitted items. Coors Field regulations also prohibit Guests from bringing certain items into Coors Field.

Prohibited Items: The following list is a guide only. It is not intended to be all inclusive.

Alcoholic beverages, illegal drugs, or marijuana (medical or otherwise) in any form
Non-alcoholic beer or similar items
Glass bottles and aluminum or metal cans (including any aerosol cans)
All hard-sided coolers and containers, regardless of size
All hard-sided briefcases, regardless of size
All soft-sided bags and containers larger than 16"x 16"x 8"
Camera tri, dual or single leg pods by non-media personnel. Video cameras are permitted as long as live game action is not recorded as specified by MLB Policy (See Cameras and Game Information Prohibition.)
Bota bags or wine skin
Sticks or clubs (including signs attached to sticks)
Fireworks
Firearms or other weapons
Bullhorns or noise makers
Confetti, soap bubbles
Animals (except trained service dogs for Guests with disabilities)
Beachballs, balloons and other inflatables
Skateboards, rollerblades or shoes with wheels (Heelys)
Stools or folding chairs
Large squirt guns or super soakers
Fishing nets, poles or ball retrieval devices
Any fruit or vegetable larger than a grapefruit must be sliced
Selfie Sticks
Laser pointers
Insulated coolers, cups and thermoses larger than 22 ounces
Pizza boxes larger than personal size
Frisbees
Hoverboards
Masks (See Clothing)

Permitted Items:

Plastic beverage containers
Soft-sided bags or containers 16"x 16"x 8" or smaller
Insulated cups or thermoses 22 ounces or smaller
Food items (including glass baby food jars)
Any fruit or vegetable grapefruit-sized or smaller
Still and video cameras (see Cameras)
Binoculars
Seat cushions and bleacher back rest
Umbrellas during the threat of inclement weather. In consideration of the safety and sight lines of others, please use only small, compact umbrellas (28"-34"span).
Large golf umbrellas and umbrellas with metal tips are strongly discouraged.
Paper or plastic cups with permitted beverages
Plastic baby bottles
Baseball bats - for the purpose of autographs; must be stored underneath the seats once the game begins
Brooms - 6' maximum length (only on the day of a potential sweep)
Potato chip or nut cardboard cans with metal tops or bottoms
Strollers - that fold or collapse to fit underneath seats (larger strollers may be claim-checked at the gates upon entry)
Motorcycle and bicycle helmets
Empty camel packs

Fan Texting

Guests may report any issues or request assistance from our game-day staff by texting "SECURITY" [space] followed by the issue and the location to 97475. For example: SECURITY unruly guests in section 116 row 14 seat 7 & 8. The guest will receive a response via text message and appropriate personnel will be dispatched to resolve the issue. Text STOP to cancel or HELP for info. Message and data rates may apply.

First Aid

Medical staff is on-site for every event. If you need assistance, please direct the request to any Coors Field employee. If medical attention is required, notify the nearest Coors Field Representative. The First Aid Station at section 133 is open two hours prior to every game. The First Aid Station at section 330 will be open during select games.

First Aid Stations are located behind sections 133 and 330.

Guest Services

During every event, Guest Relations Center is located on the main concourse across from section 127. They are available to:

Give directions
Resolve ticket issues
Assist guests with disabilities to their seats

Guest Relations Representatives are located at all gates and throughout the accessible seating areas to answer questions. Questions can also be answered by calling 303ROCKIES (303-762-5437).

Ramps

There are two access ramps located on the east and west sides of Coors Field. The east ramp can be accessed from Gate A and leads to the Main Concourse, Mezzanine Level and Upper Level. The west ramp can be accessed from Gate E and leads to the Wells Fargo Club, the Suite Level and the Upper Level. The grade on both ramps conforms to ADA standards.

Restrooms/Family Restrooms

There are family restrooms located throughout the ballpark, which are available for individuals with small children, elderly or anyone with a disability.

All restrooms at Coors Field have diaper changing stations available and are accessible to Guests with disabilities. The following is a list of sections where restrooms are located throughout the ballpark:

Men's - 102, 110, 118, 133, 142, 150, 153, 203, 215, 225, 234, 241, 245, 302, 308, 318, 326, 331, 335, 342, 401
Women's - 101, 107, 116, 126, 131, 141, 146, 149, 156, 204, 216, 221, 226, 235, 242, 244, 302, 308, 315, 321, 328, 333, 338, 343, 403
Family - 124, 135, 149, 222, 311, 339

Restrooms are also located on the Suite Level outside of the following suites:

Men's - Suites 4, 10, 16, 24, 32, 41, 48, 55B
Women's - Suites 6, 12, 18, 25, 32, 39, 46, 55A
Family - Suites 23, 42

Service Animals

Service dogs and service dogs-in-training are welcome at Coors Field. The service dog must be required because of the attending guests disability and be trained to work or perform a task related to that. Service dogs must be harnessed, leashed, unless these devices interfere with the service dog's work or the guests' disability prevents these devices. In that case, the guest must maintain control of the dog through voice, signal or other effective controls.

Service dogs must be under the control of their handler and be housebroken.

Relief areas are available on the outside perimeter sidewalk grass areas between Gate D & E. Re-entry is permitted at all gates.

Stadium Seating Chart

For more detailed information, visit the Coors Field Seating Viewer.

Telephone/TTY

TDD Phones are text phones for Guests with hearing or speech impairments. Text telephones provide a keyboard input and visual display output to callers and receiving parties connected over standard telephone lines and networks. A TDD phone is available on the Main Concourse at Section 127 (Guest Relations).

Ticket Information

Accessible seating tickets to Coors Field are available through the Ticket Office. When purchasing seats by phone or in person, please indicate to the ticket seller that you require accessible seating. For online orders, simply select your accessible seats using our interactive map. Even though a game may be 'sold out' for other areas, there may still be accessible and companion seating available. Despite the 'sold out' status, unsold accessible and companion seating will remain reserved for persons with disabilities, with the following exception: on the day of a sellout when there are enough seats to meet the need of our guests with disabilities, a percentage of the unsold accessible and companion seating may be made available to the public. The remaining inventory will continue to be reserved for our guests with disabilities. Additionally, please note that only certain areas will be sold, and there is not a specific time they will be available.

Wheelchair Services

For guests who may have difficulty walking to their seats. If wheelchair service is needed to transport a guests to a seat location or back to one of the gates at the conclusion of the game, please notify a Coors Field Guest Relations Representative for assistance. Due to the limited number of wheelchairs, these can only be used to transport guests and cannot be rented or borrowed to sit in while watching the game. Safety considerations limit transportees to 250 pounds or less. Please be aware that wheelchairs are assigned on a first-come, first-serviced basis. Therefore, during periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them either to their seats or back to the gates.

Comments/Suggestions/Questions

The Colorado Rockies value our guests and strive to provide a safe, friendly and comfortable experience for all. Several measures have been put in place to make Coors Field more accessible and we are constantly striving to make improvements to the ballpark experience. If you have any questions, comments or suggestions on how we may improve the overall experience at Coors Field please give us a call at (303)762-5437 or send us an email through the "contact us" portion of?rockies.com.