Birdland Member Ticket Exchanges

FLEX BIRDLAND MEMBERS:

Flex Members will be able to begin completing our online exchange form in mid-March.

Can¡¯t Make a Game? Fill out the form below and our team will quickly return your tickets and credit the total cost of those tickets back into your Flex account for you to use for another 2024 regular season game date.

PLEASE NOTE: All return requests must be sent 48 hours prior to the game you are returning. Single seat returns will not be accepted. Return requests are only available for Flex Birdland Members. Reserved Birdland Members should complete an exchange through their My Orioles Ticket account.

If you have any questions, please contact Member Services at members@orioles.com or 410-547-6161.

RESERVED BIRDLAND MEMBERS:

Reserved Members will be able to begin processing game for game exchanges through their My Orioles Ticket in mid-March.

Can¡¯t Make a Game? All Reserved Birdland Members may exchange tickets in their plan on a dollar-for-dollar basis for another game within the 2025 regular season. Ticket exchanges must be completed online in your My Orioles Ticket account. If you are unable to complete your exchange online, you may fill out the exchange request form below. All exchange requests must be sent 48 hours prior to the game you are exchanging out of. Exchanges through your online My Orioles Ticket account may be done up to 24 hours prior to the game you are returning. A detailed step by step guide is available below.

*PLEASE NOTE: No more than 50% of your original plan may be exchanged.*

Guidelines for Reserved Exchanges:

• An exchange date is required for every exchange and tickets cannot be returned for credit.
• Reserved plan ticket exchanges are available online on a dollar-for-dollar basis up until 24 hours prior to the game.
• The Home Plate Club may not be available to exchange into for all games.
• No more than 50% of your plan may be exchanged.
• There is a limit of 14 exchanged tickets per game. Tickets are not eligible to be exchanged into a group (15 or more tickets), suite, or pregame party purchase.
• We will not accept exchange requests in person at Oriole Park Box Office, Ticket Lobby, or Rewards Center during a game.
• Exchanges can be completed via your My Orioles Ticket account or by submitting an exchange request form. We are unable to guarantee requests for specific seat locations through this form as all exchanges are based on which tickets are available at the time of the exchange. If you prefer to select your exact seats, please complete your exchange in your online My Orioles Ticket account.
• Exchange Blackout dates include: 3/31, 5/17, 5/26, 6/28, 9/5, 9/6, 9/7, 9/19, 9/20, 9/21. Blackout dates are subject to change.
• If the game classification or seating location is priced higher than your original seats, you will pay the difference during the checkout process. If you are exchanging into a lower classified game or less expensive seating location, you will receive an exchange credit to your account which must be used for tickets another 2025 regular season game. Unused exchange credit will expire at the end of the 2025 regular season.
• Parking plans are eligible to be exchange via your My Orioles Ticket account in the same manner as your tickets. Parking exchanges are subject to availability, and we expect very limited availability of parking for most games.