2025 Birdland Membership A-to-Z Guide
The information is presented in alphabetical order for your ease of use. For more general fan information, please check out the Oriole Park A-to-Z Guide designed to help with information about Oriole Park offerings and accommodations for the season.
Please see below for information regarding the 2025 regular season. All information is subject to change.
A
Account Information
Please keep your contact information (name, phone, email) up to date throughout the year.
You can update your phone number and mailing address online through the My Tickets portal. Click on the icon with the three lines in the upper right corner, then My Account, then User Info. Please note, that email addresses cannot be changed online because it impacts login information. If you need to update your email address, please contact your account representative or Member Services at members@orioles.com
Ensure that you do not have a spam filter on your e-mail that is preventing our messages from getting to you. Please make sure you have the following email addresses added to your personal e-mail address book or allowed in your spam filters to ensure that you receive all relevant communications from orioles.com: members@orioles.com, feedback@mail.mlblists.com, feedback@mail.mlbamlists.com, feedback@lists.mlb.com, feedback@website.mlb.com and feedback@mail.mlbemail.com.
Auto-Renewal
New to Birdland Memberships for the 2025 season is Auto-renewal!
Auto-renewal makes it easy to maintain your Birdland Membership year after year. At the time of your 2025 renewal, you may opt-in to Auto-renewal for the 2026 season. Enrolled Members¡¯ season tickets will automatically be renewed for each successive season with the original payment method used unless you cancel your membership or opt out of the Auto-renewal plan.
Once enrolled in Auto-renewal during your 2025 renewal season, no action is needed on your part for the 2025 season. We will be in touch with further communication for the following season at a later time.
B
Bags
Learn More about the Bag Policy ?
Ballpark App
Batting Practice
Birdland Members Clubhouse, presented by SeatGeek
The Birdland Member Clubhouse will return for the 2025 season. Birdland Members will continue to require a game-specific access pass to access that space. Diamond & Black Level Members will continue to be able to claim up to 4 passes complimentary per game. Orange and Flex Level Members will be able to use their Birdland Rewards points to claim up to 4 passes per game. Passes will range in price between 25-100 points per pass depending on the game. All passes will be available on a first-come, first-served basis and are subject to availability. Stay tuned for additional information prior to the start of the 2025 season.
Club Level Access
Club Level access?is exclusive to Club Level ticket holders.
Birdland Rewards
The Birdland Rewards program has ended for the 2024 season. Please look for new details for the 2025 season in the Spring.
Bistro Tables
C
Cashless Policy
Concessions
- Diamond and Black Level Members receive 30% off concessions**
- Orange, Level Members receive 25% off concessions**
- Gold Glove & Veteran Flex Members receive 20% off concessions**
- Pro Level Members receive 15% off concessions**
- Rookie Level Members receive 10% off concessions**
Birdland Members must use O¡¯s Pay located in the MLB Ballpark app to access their in-park concessions and merchandise discounts. For more information on O's Pay see below
All Birdland Member benefits are available for the account holder only and are not transferrable.
**Concessions discount includes all food and non-alcoholic beverages. Concessions & merchandise discounts will begin at the start of the 2025 regular season. New 2025 Birdland Members will have access to these benefits starting with the 2025 regular season.
New 2025 Birdland Members will have access to these benefits starting with the 2025 regular season.
Contact Information
Our Member Services team is available to assist you throughout the year. Our normal hours of operation are Monday through Friday from 10:00 a.m. to 4:00 p.m.
- Phone: 410-547-6161
- Email: members@orioles.com
Credit
Credit from a Flex Membership or credit as a result of an exchange must be used within the 2025 regular season for tickets or parking. Credit is not eligible to be used towards Opening Day, Postseason, concessions, and/or merchandise. Unused credit from the 2025 season expired on Sunday, September 25, 2025.
D
Discounts
See O¡¯s Pay for more information.
All Birdland Member benefits are available for the account holder only and are not transferrable.
E
eGift Cards
An Orioles eGift Card is the perfect gift for every O¡¯s fan! Orioles eGift Cards can be used for tickets at Orioles.com or the Oriole Park box office. They can also be used at concessions and merchandise locations throughout Oriole Park*.
*Some rules and restrictions apply. See gift card for details.
Exchanges
See Birdland Member Ticket Exchanges for more information.
F
Food and Beverage
Forward Tickets
Tickets can be forwarded via the Ballpark App or your My Orioles Ticket account.
Step-by-step guides for this process can be found at the links below.
MLB Ballpark app Transferring Step-by Step>>
My Orioles Tickets Page ¨C Located under ¡®How to Use Your Tickets¡¯>>
G
Gate Opening Times
H
Hotline
Reach our Member Services team by calling our Birdland Membership Hotline at 410-547-6161. Our hours of operation are Monday through Friday from 10:00 a.m. to 4:00 p.m.
I
J
K
L
M
Members-Only News Page
The Members-Only News Page has been created to keep our current Birdland Members informed of any upcoming or current special offers, benefits, and opportunities.
You can visit the page by typing orioles.com/membernews into the address bar. We recommend you bookmark the page for easy access.
New posts will be added regularly.
Merchandise
Access to merchandise discounts will begin at the start of the 2025 regular season.
- Diamond and Black Level Members receive 30% off merchandise at the team store
- Orange, Level Members receive 25% off merchandise at the team store
- Gold Glove & Veteran Flex Members receive 20% off merchandise at the team store
- Pro Level Members receive 15% off merchandise at the team store
- Rookie Level Members receive 10% off merchandise at the team store
Birdland Members must use O¡¯s Pay located in the MLB Ballpark app to access their in-park concessions and merchandise discounts. For more information visit O's Pay.
All Birdland Member benefits are available for the account holder only and are not transferrable.
MLB Shop Discount
Returning for the 2025 season, Birdland members will have access to 15% off at MLBshop.com/Orioles. Your unique code will be emailed to you prior to the start of the season.
My Orioles Tickets Account
My Orioles Tickets is your online tickets experience to easily manage season and single game tickets from a secure and convenient location Orioles.com.
Use your account to access your tickets, exchange your tickets, forward tickets to your friends/family, and make payments on your account. For more information or to login visit orioles.com/myaccount.
N
O
Opening Day Ticket Access
Purchase a 2025 Birdland Membership by Wednesday, January 15, 2025, for access to the Members-Only Opening Day Presale scheduled to take place on Wednesday, January 22, 2025. This will be a limited time offer ending on Sunday, January 26th or while supplies last and is the best access to tickets at the guaranteed lowest price in each pricing category.
Eligible Birdland Members will receive an email with additional information about 24 hours prior to the sale which will include an assigned time slot for access. Time slots are determined by plan type and seniority. Ticket quantity limits are determined by your plan type and are outlined under each plan at Orioles.com/memberships.
Fans who purchase a Birdland Membership after January 15, 2025 will receive access to Opening Day tickets in February if tickets remain.
Oriole Bird Appearance Member Discount
Members receive a 20% discount on Oriole Bird Appearances at your special event. Add some Orioles Magic to your birthday celebrations, weddings, corporate parties, festivals, fundraisers, or virtual events by booking The Bird today!
To access your discount, please mention that you are a Birdland Member at the time of booking.
O¡¯s Pay
2025 Birdland Members can receive their concessions and merchandise discount using O¡¯s Pay, which is easily located in the MLB Ballpark app. O's Pay uses a unique QR code which allows members to receive their discount and pay, using their credit card on file, with a single scan!
New 2025 Birdland Members will have access to these benefits starting with the 2025 regular season.?
The digital membership card used in previous season has been discontinued and O¡¯s Pay is the only way to apply your discount quickly at all retail and concession locations throughout Oriole Park at Camden Yards.
Here¡¯s how to access your O¡¯s Pay:
1. Log in to the MLB Ballpark App.
2. Make sure you are logged into the MLB Ballpark App using your MLB.com email address and password that you use for your My Orioles ticket account. To check to see if you are logged in correctly open the Ballpark App, click on your initials in the top left corner click my MLB account emails. At the top you will see ¡°You¡¯re logged in with the following email¡±. The email that is listed must be the same email address you use for you My Orioles Ticket account.
3. Once you¡¯ve confirmed that you are logged in property you can proceed to the next step
- Tap the 'Teams' tab in the bottom right corner.
- Choose the Baltimore Orioles (this may already be selected).
- Scroll down to 'O¡¯s Pay.'
- Tap 'O¡¯s Pay.¡¯
- From the home screen, click My info to confirm that the email listed in O¡¯s Pay matches your email you are logged into the Ballpark App with add your credit card to your account.
- Open ¡®QR Code Pay¡¯ to scan at all concessions and merchandise locations to apply your discount.
As a reminder, this benefit is exclusive to you as the account holder and is not transferrable to guests or other members of your attending party. You must log into the Ballpark app with the email address we have on file for the discount to apply.
You should be able to see your membership level listed right under your name in O¡¯s Pay. If you cannot see that please let us know as that means your discount is not applied.
Screenshots of the QR Code will not be accepted?as the barcode updates frequently to keep your information secure.
Your Birdland Member discount does not apply to suite or party catering and cannot be used at the Home Plate Club. Discounts cannot be combined with other special offerings.
P
Partners
A partner is defined as anyone with whom you share seats on your 2024 Reserved Birdland Membership. By inviting someone as a partner on your account, you can share your Birdland Rewards points and allow them to access your discount on concessions and merchandise through O¡¯s Pay. Click ¡°Add New Partner¡± to send an invite by email to your partner(s).
Partners are limited by Membership Level as follows:
- Orange Level Memberships ¨C 1 partner
- Black Level Memberships ¨C 2 partners
- Diamond Level Membership ¨C 5 partners
- Gold Glove Flex Membership ¨C 1 partner
All-Inclusive Picnic Perch
Plan Date Calendar
Promotional Schedule
Q
R
Rainouts
Rainout policies vary based on the situation. A policy will be announced after the game is officially postponed.
Renewal
Each year all current Birdland Members will have the opportunity to renew the same plan and seats next season. There is no need to place a deposit and you will receive an email when your account is eligible for renewal.
Please contact your account representative or Member Services at 410-547-6161 to discuss upgrade opportunities for next season.
S
SeatGeek
SeatGeek is integrated with your My Orioles Ticket account and the MLB Ballpark app.
Accounts making purchases solely for resale are subject to cancellation without notice. The Orioles reserve the right to determine broker/reseller status.
Spring Training Access
Purchase discounted Spring Training single game tickets. Access the sale through your My Orioles Tickets Account.
Suites
Oriole Park offers dozens of luxurious private suites of a variety of sizes. Birdland Members receive a 10% discount on suite rentals.
We have a variety of suites that can accommodate groups from 14 to 44 guests.
- Single Game Suite Amenities Include:
- Private Bathroom
- Climate-Controlled Interior Seating
- Comfortable Outdoor Seating
- Wet Bar
- High-definition TV's both inside and on the balcony to enjoy the MASN broadcast
T
Team Store Hours
- Offseason: Monday ¨C Friday 10 a.m. - 4 p.m. Saturday & Sunday Closed
- Gamedays (Regular Season): Monday ¨C Saturday 10 a.m. - until one hour before the gates open Sunday Open to ticketed fans only (no entrance prior to gates opening)
- Non-Gamedays (Regular Season): Monday ¨C Saturday 11 a.m. - 4 p.m. Sunday Closed
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V
W
X
Y
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