Padres Rainout Policy
Rainouts, Delays, Cancellations or Postponements
A rainout occurs when the game is called due to inclement weather before it becomes an official game. A delayed game means that the game is stopped, but may continue when there is a break in the weather. A cancelled game is one that is cancelled and not rescheduled, and a postponed game refers to a game that (i) is either stopped before it becomes official or never begins and (ii) is rescheduled for another time in whole or part.
A game becomes official after 4 ? innings of play (if the home team is ahead) or 5 full innings of play (if the home team is behind or if the game is tied). An official game will not be rescheduled.
If a scheduled game has been postponed due to inclement weather or other factors, or has been called off prior to becoming an official game, then the following policies and procedures with respect to tickets are activated. A ticket for a game that has been postponed or rained out becomes a rain check.
Delays or Inclement Weather That Does Not Result in Postponement
In many instances, inclement weather does not result in cancellation or postponement of a game. However, games may be delayed during harsh weather or called off after they are declared official (see above for definition). When these situations occur, there are no refunds or exchanges available, even if fans decide to leave the game due to uncomfortable conditions.
Regular-Season Season Tickets
Season tickets do not automatically become rain checks in the event of a game that is postponed due to rain.
If the replacement game is scheduled on its own date, then the Season Tickets (rain checks) will be good for the same seats for the new game. Present the rain check for admission on the new date. If a Season Ticket Member cannot attend the rescheduled game, then the regular-season exchange benefit can be employed using the rain check.
In the event that the postponed game is rescheduled as part of a split doubleheader event (in which guests must have a separate ticket to each game in the doubleheader), then the Season Tickets (rain checks) will be good for the same seats for the new game. Present the rain check for admission on the new date. If a Season Ticket Member cannot attend the rescheduled game, then the regular-season exchange benefit can be employed using the rain check.
In the event that the postponed game is rescheduled as part of a single ticket doubleheader event (in which guests can attend both games of the doubleheader on the same ticket), the Padres will automatically credit the Season Ticket Account for the paid value of the tickets for the postponed or rained out game. Season Ticket Members do not need to take any action for reimbursement. Because reimbursement will be made in the form of a credit to the Season Ticket Account, season ticket rain checks will not be honored for exchanges or refunds.
Rain check credits (if applicable) are based on the actual price paid to the Padres for the ticket, which may not be the same as the face value printed on the ticket. Per-ticket service charges are refundable. Additional fees, including handling and processing fees, are not refundable. Refund checks will be issued in four to six weeks.
Regular-Season Single Game Tickets
Purchased over the phone (619 795-5555), Padres Ticket Windows or www.padres.com
If the replacement game is rescheduled to a new date not in connection with another already scheduled game or as part of a split doubleheader event (in which guests must have a ticket to each game in the doubleheader), then tickets (rain checks) will be good for the same seats for the new game. Present the rain check for admission on the new date. There are no refunds for games rescheduled to a new date not in connection with another already scheduled game or as part of a split doubleheader event; however, tickets may be exchanged prior to the rescheduled game at the Advance Ticket Windows at Petco Park for any remaining game during the corresponding regular season, subject to availability.
In the event of a cancelled game or a rainout that results in a single ticket doubleheader event (in which guests can attend both games of the doubleheader on the same ticket), tickets may be exchanged at the Advance Ticket Windows at Petco Park for any remaining game during the corresponding regular season, subject to availability. Rain checks not presented for exchange within the 10-day period are not eligible for exchange for another regular-season game within the same season. Receipts, account records, copies and other evidence will not be accepted. There are no refunds.
Group & Suite Tickets
While cancellations and postponed games due to rain are extremely rare in San Diego, in the event your game is cancelled or postponed before being declared an official complete game, the following policy will apply:
All Tickets will be valid for the rescheduled game. If the tickets cannot be used for the rescheduled game, the main Account Holder?may exchange them for another 2024 regular season game, subject to price and availability.
Tickets must be exchanged?prior to the start of the rescheduled game.?To exchange, the main Account Holder must contact their Padres Representative?or a member of the Padres Sales staff to finalize the new date and location prior to the start of the rescheduled game.?Tickets cannot be exchanged at the Box Office.
Food and Beverage: Should the game be rained out after your food and beverage package has been made available, you will not receive a refund or credit for any portion of the food and beverage package.?
There will be no refunds in the event of a rainout.
Complimentary Tickets
Complimentary ticket have no monetary or exchange value.
Seet Geek
For tickets purchased through Seat Geek please go directly to: seatgeek.com for information.