MLB Ballpark App

Your Gameday Experience Starts Here

Download the MLB Ballpark App

The MLB Ballpark app serves as an all-in-one mobile companion for fans attending games at Citizens Bank Park, enhancing the entire gameday experience. The MLB Ballpark app is a must for the fan who wants to stay informed and connected with their favorite team.

The MLB Ballpark app streamlines your gameday experience by keeping your digital tickets secure and accessible on your smartphone while helping you plan the perfect gameday. Easily manage, organize, and share your tickets with friends or family for smooth ballpark entry. Browse the full season schedule to find games with special promotions, and use detailed ballpark maps to locate your seats, discover the best food spots, and explore all the amenities Citizens Bank Park has to offer.

The MLB Ballpark app delivers real-time updates through push notifications about gate openings, weather alerts, concession deals, and other time-sensitive information when users enable push notifications. Designed for both casual attendees and dedicated baseball enthusiasts, it consolidates essential services while adding unique elements to preserve and enhance the live baseball experience.

Key Features

Secure Digital Tickets: Keep your tickets safe with fraud-resistant rotating barcodes stored directly on your smartphone for quick and secure entry.
Cross-Team Ticket Management: Seamlessly manage tickets for multiple MLB teams in one app.
Effortless Ticket Sharing: Share individual or group tickets via email, text, or shareable links, with instant transfer confirmations for peace of mind.
Season Schedule Planning: Explore full team schedules to find games featuring themed events, giveaways, or exclusive discounts.
Comprehensive Ballpark Info: Access essential details like bag policies, gate opening times, parking information, and more to ensure a hassle-free arrival.
Fan History Tracking: Relive your baseball memories with a chronological feed of your ballpark visits, complete with game dates, scores, and personal highlights.

App Highlights

Logging In

To access the MLB Ballpark app, log in with your existing MLB account using either email verification or your password. If you've forgotten your password, you can easily reset it through the app.

New users can create an MLB account directly within the app to get started.

An MLB account is required for access to all MLB Ballpark app features.

Purchasing Tickets

Purchasing tickets through the MLB Ballpark app is simple, secure, and guarantees 100% authentic tickets. Just open the app, tap "Tickets," choose your game, and complete your purchase. Use the interactive seating map to find your ideal spot, and rest assured that our support team is available if you need assistance. Once purchased, your tickets will instantly appear in the app, and you can add them to your Apple Wallet for easy offline access and quick entry at the gate.

Ticket Access

If you purchased tickets using the same email address linked to your MLB Ballpark app account, your tickets will automatically appear in the app; however, you may need to verify your email address to access and manage them.

To verify your email account, tap the "Profile" icon in the bottom bar, and select "MLB Account Emails." From there, you can request a verification email to be sent to the address used for your ticket purchase.

Simply click the "VERIFY EMAIL" link in the email you receive and your tickets will be accessible in both the "Tickets" tab and "Home" tab.

Forwarding Tickets

Forward a ticket by navigating to "Wallet" within the "Tickets" tab and selecting the game you're attending. From the list of tickets for that game, tap the forward button and choose which tickets you'd like to send.

If you choose to forward via email, you can enter an email address manually, select a contact from your device's address book, or quickly send tickets to friends you've recently forwarded to by tapping on their email. Your friend will receive a notification letting them know you've sent them mobile tickets.

Don't have someone's email address? No problem! Just select the option to forward via a link and share the tickets through text.

At the Game

Enable location services to unlock venue information, app features, and exclusive check-in offers while at the ballpark. We recommend turning on notifications to stay updated about your tickets, important ballpark information, and special promotions.

Once you arrive, the "Home" and "Phillies" tabs become your go-to resource for venue details and features that enhance your gameday experience. Capture and preserve your ballpark memories by tapping "My History" within the "Profile" tab.

MLB Go-Ahead Entry

MLB encourages fans to keep their eyes on the ball with a fast, hands-free way to enter the ballpark using the new MLB Go-Ahead Entry lanes at Citizens Bank Park. Fans 18+ can simply opt in and register using the MLB Ballpark app and all tickets tied to their account will be eligible for Go-Ahead Entry.

MLB's Go-Ahead Entry technology uses a camera that will identify any participating fan as a registered member of the program as they walk in with their group, automatically scanning tickets once identified.

Register today in the MLB Ballpark app or visit phillies.com/goaheadentry to learn more about gate locations and registration details.