Group Ticket Sales and Theme Night Policies & Procedures

For 2025 Games

By making a payment towards Group, Splash Page, FEVO Enterprises, Coupon Code or Theme Night tickets, customer accepts and agrees to be bound by the following Group Ticket Sales and Theme Night Policies & Procedures for 2025 Games, as well as the Phillies Tickets Terms & Conditions. Please contact your Phillies sales representative, e-mail [email protected], or call 215-463-1000 with any questions or concerns. All Group Ticket Sales and Theme Night Policies & Procedures are subject to change.

Group Ticket Sales Discounts/Rebates

Most Groups of 25 or more receive a Group discount on tickets purchased for most games on the schedule. Non-profit organizations may receive the Group discount up front or in most instances may purchase tickets at full price and receive a rebate to their organization after the game date. Tickets sold on the secondary market are not eligible to receive a Phunraising rebate. Click here to obtain more information about Phunraising details.

Group Ticket discounts/rebates are subject to change if ticket sale falls below the minimum quantity required to receive an applicable discount/rebate. Discounts/rebates do not apply to select seating areas, including, but not limited to: Field Level Sections 112-135, Premium seating areas, Suites and Hall of Fame Club Decks. For the following game dates, discounts/rebates will not apply: All Saturday and Sunday games (except 4/19 & 4/20), May 16, July 18, and August 1.

Limited group tickets are available with a maximum of 50 tickets per person or entity and payment due in full at the time of order for the following games: June 14, June 21 and June 22. There is a maximum of 100 tickets per person or entity for the following games: Saturday and Sunday games¨Cfrom May 31 - August 31; May 16, June 20, June 30, July 1, July 18 July 21 - July 23, and August 4 - 6. There is a maximum discount/rebate of $4 per person/entity for the games for July 22-23 and August 4-6. Group tickets are not available for Opening Day (Monday, March 31). Group tickets are not available within 30 days of game date.

Group Ticket Delivery

Tickets (and Hospitality area passes if applicable), will be issued by mobile delivery and accessible via the MLB Ballpark app. Visit the Phillies Mobile Ticketing page for guidance. The tickets will be available in the app after final payment is made; however, the barcode may not appear until closer to the game date, at the Phillies' discretion.

Ticket Pricing

Group tickets are subject to dynamic pricing and based on availability, some restrictions may apply. Pricing is subject to change at any time without notice. Scheduled date and/or time is also subject to change. There are no returns, exchanges, or refunds.

No Ticket Resellers

If the Phillies determine, in its sole discretion, that any individual or entity did not adhere to the established ticket limits (if applicable), is re-selling the majority of the purchased Group, Splash Page, Coupon Code, FEVO Enterprises or Theme Night tickets on the secondary market, has violated any other ticketing policy or procedure, or for any other reason, the Phillies may classify a Group ticket purchaser as a Ticket Reseller. Ticket Resellers are not eligible to purchase Phillies Group tickets. The Phillies, in its sole discretion, may, but is not obligated to, cancel and refund any Group ticket purchase made by anyone determined to be a Ticket Reseller.

Community/Corporate Partnership Program

Minimum purchase required to qualify for the Community/Corporate Partnership Program is five-hundred (500) group tickets for one game, which must be paid in full at least forty-five (45) days before the game. In the instance where the group falls below the five-hundred (500) ticket requirement for the game, the Community/Corporate Partnership Program assets are not available. Any tickets sold by Group on the secondary market do not count towards the five-hundred (500) ticket minimum to receive the Community/Corporate Partnership Program assets. The Phillies reserve the right to modify, delete or terminate any or all aspects or benefits of the Community/Corporate Partnership Program at any time in the sole discretion of the Phillies.

Private Splash Page and Coupon Code Page

Some Groups will have the option to sell tickets exclusively to their Group members via a private online Splash Page, FEVO Enterprises or Coupon Code Page. Tickets sold via Splash Page, FEVO Enterprises or Coupon Code Page will be limited to a maximum number of tickets per purchaser. Ticket Sales via online pages shall only be active until forty-five (45) days before the game (based on availability). Online pages may be disabled prior to forty-five (45) days before the game at the sole discretion of the Phillies.

Group Leader Bonus Program

In order to qualify for Group Leader Bonus Program, the Group Leader must have purchased and paid for a minimum of twenty-five (25) tickets, by the stated deadline date. Ticket Resellers, bus companies, and tour and travel agencies are not eligible for the Group Leader Bonus Program. A Group ticket purchase is included toward the ticket quantity for the Group Leader Bonus Program only if the game is played. Tickets for postponed games do not qualify until that game is played, if it is played. The Phillies Sales Office reserves the right to (1) disqualify or exclude any person from the Group Leader Bonus Program at any time; and (2) modify, delete, or terminate any or all bonus items, in the sole discretion of the Phillies.

Theme Nights

Phillies Theme Nights are special ticket offers for select games throughout the season. They provide an opportunity for fans with similar interests to enjoy a game together at Citizens Bank Park. In order to receive exclusive Theme Night elements such as ticket discounts or a unique limited-quantity item, fans MUST purchase Theme Night tickets. For the sake of clarity, if a fan does not purchase the special Theme Night ticket, it is not entitled to receive the Theme Night element. In addition to exclusive elements for Theme Night ticket purchasers, a Theme Night may also include some ballpark-wide entertainment. In the event of ballpark-wide entertainment taking place on a Theme Night, all fans shall have the opportunity to enjoy such entertainment.

Tickets purchased for Phillies Theme Nights will be limited to a maximum number of tickets per purchaser. There is a limit of one Theme Night item per person.

Scoreboard Message Information

Once you have purchased a Group of twenty-five (25) or more tickets, you are entitled to a scoreboard message that will be displayed during each of the following times:

  • Pre-game on the large PhanaVision screen; and
  • At the end of the 4th/top of the 5th inning (following the birthday messages) on the upper-side auxiliary message boards.

The Phillies must receive and approve your message at least 72 hours before your game date. Any messages received after the deadline are not guaranteed to be displayed. Any display of such late message shall be in the Phillies¡¯ sole discretion. Messages must be family-friendly and appropriate in nature. The Phillies can approve or deny any such message in its sole discretion.

Guidelines to follow when choosing a message to display:

  • Messages may not be advertising in nature (e.g. Web site URL or phone number); and
  • All messages are proceeded with "The Phillies Welcome."

The Phillies may elect not to display a message at its sole discretion even if such message was previously approved.

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